Location: New York,NY, USA
The Area Studio Manager ensures that all Sales and Operations functions within the studio provide the best member experience, team member environment, and contribute to the studio's financial success.
The Area Studio Manager recruits, hires, trains, develops and schedules a diverse team and provides leadership and direction to ensure the team achieves goals.
This position is responsible for communicating and upholding company policies, standards and delivering on our commitment to a clean, friendly and well-maintained studio.
Responsible for the successful attainment of studio targets (e.g. member service, cleanliness, revenue, and retention)
Ensures that the facility is well equipped, and provides a clean and safe environment for both members and employees.
Essential Duties & Responsibilities:
Staffing and Development
Maintain a fully engaged and high performing team that aligns with company values and goals
Recruit, hires, trains and develops a strong team of Studio Advisors that deliver on company goals and reflects its values
Train, coach, and conduct planning sessions and performance reviews. Recognize strong performance and discipline when necessary
Conduct sufficient studio meetings to review performance and offer direction, motivation and guidance toward achieving individual and company goals
Implement, supervise and direct regular training to ensure all Studio Advisors are trained in Operations, Sales and SOP's.
Oversee team recognition programs (e.g. employee appreciation, birthdays and milestones)
Management of third party janitorial service
Ensure the success of the Studio Advisors by providing oversight and training of sales techniques in order to attain sales goals
Collaborate with Corporate & Partnership manager to drive sales through outside lead generation and monthly onsite events
Monitor studios appearance and ensure that problems are resolved quickly at all times and deliver a clean, friendly and well-maintained environment
Ensure that retail is optimally merchandised, displayed and transfers take place according to company policy and procedure
Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports
Responsible for scheduling of Studio Advisors
Oversee Time & Labor protocol to company standards
Oversee payroll & commissions
Create and plan marketing strategies & monthly promotions to drive sales.
Prepare reports and communications regarding studio operations as needed (e.g. supply logs, maintenance logs, production reports and utilization reports)
Responsible for supply distribution between studios
Physical Requirements:
Ability to work in studio; move about studio floors and rooms; review, revise, create studio paperwork; communicate with employees, members, and the public
Ability to lift and/or move up to 25 lbs.
The employee occasionally sits, walks, kneels and reaches with hands and arms
Work Environment:
While performing the duties of this job, regularly exposed to moving mechanical parts
The noise level in the environment is loud
Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, and weekends and holidays may be required
Travel:
Must have personal vehicle to travel between studios.
Position:
Full-time, Salary
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.