You will serve as the first point of contact for all resident's financial interactions onsite. As a successful Bookkeeper, you will demonstrate a professional and friendly personality, with an uncompromising desire to deliver an exceptional resident experience.HOW YOU WILL CONTRIBUTE:Customer Service:
- Communicates with residents for all resident accounting inquiries and provide excellent service for resolution as needed
- Actively seeks opportunity to assist others.
- Use logic and reasoning to identify solutions, seek alternative solutions, conclusions or approaches to solve resident issues
- Communicate professionally and exhibit sense of urgency with both residents and internal departments and employees
- Create a sense of community while dealing with resident issues
- Demonstrate service excellence through demonstration of Company Values, our Employee Promise, policies and initiatives
Operations:
- Maintain communication with the Property Manager as to all aspects of daily property accounting, and any issues that arise needing attention
- Ensure timely collection procedures in accordance with company policies and practices
- Responsible for daily accounting data input and timely collection of rents, banking activities and documentation of all monetary transactions
- Post all receivables daily in system and make daily bank deposits. Maintain related documentation, including copies of checks deposited
- Verify and ensure accuracy of the Daily Deposit Detail and weekly Bank Deposit Summary Report
- Verify validity of account discrepancies by obtaining and investigating information from residents
- Reconcile Accounts Receivable ledger to ensure that all payments are accounted for and properly posted
- Perform day-to-day financial transactions including verifying, classifying, computing, posting and recording Accounts Receivable data
- Issue 3-day Notices to Pay or Quit, with timely follow up on notices. When necessary, forward appropriate documents or delinquent accounts to attorney for unlawful detainer
- Prepare Daily Delinquency Report, with knowledge as to the status of all balances and credits due, follow up as necessary to clear all balances
- Post all violation charges as requested by the Facilities Director or Resident Services staff. Follow up on charges with Residents and Guarantors (if applicable).
- Verify and ensure accuracy of the Prepaid Report daily after the 15th of each month
- Perform other functions as required by the position and/or directed by the Controller or Property Manager
You Have:
- 1 to 2 years direct experience as a Bookkeeper and/or Accounts Payable
- Minimum High School/GED: Associates Degree in Accounting or Business preferred
- Knowledge of office systems and equipment, property management software preferred, (Yardi, RealPage)
- Intermediate/advanced computer skills
Physical Requirements:
- Regular and physical attendance is required.
- Constantly positions self to bend, stoop, reach, lift
- Occasionally lift/move/carry up to 15lbs with/without assistance
- Frequently lift/move/carry 5lbs
- Constantly communicate, converse and exchange information with coworkers, vendors, residents and visitors
- Ability to remain in a stationary position for extended periods of time
- Ability to observe details at close range (within a few feet of the observer).
- Constantly operates computer, 10-key and other office productivity machinery.
- Constantly works in low to moderate noise levels
Hourly Range:$23.00 - $25.00 per hour, DOE.Benefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork.There is also free onsite parking.