Job DescriptionJOB SUMMARY:The Bottle Service Waitress is responsible for providing guests with a memorable bottle service experience, serving drinks, upselling bottles, bringing in clients, guest retention, promoting the venue, and booking tables on a monthly basis.JOB DUTIES:
- Recommending and selling beverages and bottles to guests
- Must be able to open and pour beverages for bottle service
- Must have the highest level of customer service with constant smile and engaging attitude.
- Serving drinks and occasionally food to guests
- Entering all order into the Point of Sales system
- Accepting money and making change when needed
- Assisting bartender with stocking, inventory, and general cleaning
- Ensuring compliance with all State and local alcohol ordinances and the implementation of these ordinances
- Performing cleaning side work as assigned
- Completing all service paperwork as required
- Adherence to SERVE-safe alcohol requirements
QUALIFICATIONS:
- Must be 21 years of age
- Previous server nightclub or nightclub experience required
- Night Club/Premium Lounge/High Volume Bar experience required
- 1+ years in customer service industry with a clear passion for service.
- Working knowledge of standard drink recipes, spirits, wine, and beer.
- Understanding of classes of alcohol, different glasses, brand names and garnishments
- Working knowledge of bar equipment.
- Cash-handling skills, cash out procedures (voids, refires, guest disputes, etc.).
- Computer literacy (point of sale)
- Must comply with strict grooming and Uniform and appearance standards.
- Knowledge of applicable laws and regulations, i.e., federal and state
- The physical ability to carry medium trays with multiple drinks
- Must be able to tolerate loud music, crowds, club lighting.
- Must be able to stand or walk for long periods of time (8-10 hours).
- Must be able to lift/push and carry up to 35 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
- Must be able to work varied shifts, weekends, and holidays.
COMPENSATION & BENEFITS:
- $7.90 Per Hour + Tips
- Bi-Weekly Pay Dates
- Paid Time Off, 401(k), Medical, Dental, Vision, Life & Disability Insurance - Holiday Pay