In order to be considered for this role, after clicking Apply Now above and being redirected, you must fully complete the application process on the follow-up screen.OverviewUnder the supervision of the Box Office Manager the Box Office Attendant sell tickets while providing excellent customer service to guests.Pay Rate: $10 per hourBenefits for PT roles: 401(k) savings plan and 401(k) matching.EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.Responsibilities
- Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,etc.)
- Know and understand seating charts and configurations of the performing arts center.
- Perform transactionsfor all events on the ticketing system with efficiency and accuracy
- Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
- Communicate and satisfy patrons with world class customer service
- Operate phone and address call in patrons' requests for information
- Reconcile all monies received from ticketsales
- Additional duties may be assigned by Box Office Manager
Qualifications
- Ability to multitask in a fast-paced environment
- Familiarity with Windows based computers
- Possess excellent customerservice skills
- Experience working with the public and cash
- Ability to work independently and as a productive member of a team
- Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidaysin addition to traditional business hours
- Must be able to work in a loud noise environment
- Must be over 18 years or older
- Strong verbal communication skillsin the English language
- Proven ability to work well with all levels of management
- Strong analytical and problem-solving skills