Box Office Manager
: Job Details :

Position InformationPosting Date: 08/19/2024Open Until Filled: YesPosition Number: 0673000Position Title: Box Office ManagerDepartment: Hopkins CenterHiring Range: $23.03/hr - $28.75/hrUnion Type: Not a Union PositionFLSA Status: Non-ExemptEmployment Category: Regular Full TimeScheduled Months per Year: 12Scheduled Hours per Week: 40Schedule: Night and weekend hours will be needed regularly to cover eventsLocation: Hanover, NH, Hopkins Center, 4 East Wheelock St.Remote Work Eligibility: Onsite onlyPosition Purpose: Reporting to the Senior Box Office Manager, this core member of the Box Office team contributes to all aspects of a sophisticated ticketing and patron services operation. Responsibilities include handling ongoing box office and database tasks, processing sales, providing direct patron support, managing student ticket sellers, and running on-site operations for events.Required Qualifications:Bachelors or equivalent combination of education and experience1+ years' experience working in box office or visitor/customer service fieldExperience with Tessitura or similar customer relationship management platformAbility and willingness to work evenings and weekends as part of a weekly schedule and for specific event needsExperience providing warm, professional customer service and sales in a busy retail environmentAbility to exercise excellent judgment and balance competing responsibilitiesCommitment to working effectively as part of an equitable, anti-racist, anti-biased teamExcellent verbal communication skillsStrong sense of initiative and ability to work both independently and as part of a teamBe informed about and compliant with ADA and PCI policiesPreferred Qualifications:Experience working in a box office or arts centerExperience in the arts or creative sectorExperience supervising students or associatesExperience with database managementEqual Opportunity Employer: Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. Applications by members of all underrepresented groups are encouraged.Special Instructions to Applicants: This position provides professional and exceptional customer service to patrons, including community members, students, employees, and partner organizations. Responsibilities include selling tickets for approximately 300+ events annually across numerous venues.#J-18808-Ljbffr