Branch Manager
: Job Details :

Transdev Branch Manager Dorchester, Massachusetts Apply Now

Transdev Services, Inc. is seeking a Branch Manager for its Boston Public Schools transportation contract. The Branch Manager is responsible for planning, directing, controlling and evaluating operations and programs of the facility.

Come join the largest private-sector operator of public transportation in North America, one that cares about its employees, passengers, and their communities.

Why Work With Us?

$88,161.62 per year!Full time employment with work year-round – not just during the school year!Medical, Dental and Vision!Short/long term disability and life insurance!Holiday pay!Paid time off!401(K) with a Company match!Employee assistance program!Ability to advance your career!

Key Responsibilities:

Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel.

Oversees scheduling of Drivers, Dispatchers and Supervisors.

Monitors operations and coordinates delivery of service with the Director of Operations, Assistant General Manager, and General Manager; and provides daily reports.

Monitors Key Performance Indicators (KPI) and reports variance to the Director of Operations, Assistant General Manager, and General Manager.

Monitors department budgeted regular and exception time hours and reports variances to the Director of Operations, Assistant General Manager, and General Manager daily.

Responsible for On-Time Performance and timely yard departures.

Works closely with the Maintenance Department to ensure adequate availability of equipment.

Track, compile and analyze performance standards related to On Time Performance, Complaints, Missed Service, and other operational standards.

Handle interdepartmental issues; assists in the resolution of employee issues and grievances; improve processes and route scheduling.

Maintains confidentiality of all information.

Interact with the union representing the employees with the goal of positive interaction.

Ensure that service to Boston Public Schools remains on schedule and professional.

Works a flexible schedule including weekends and holidays.

Performs other duties as required.

Education, Licensing, and Certifications Required:

• A high school diploma or equivalent (G.E.D.).

Education, Licensing, and Certifications Preferred:

• A Bachelor's Degree preferred.

Experience Required:

• A minimum of 5 years of management experience.
• A minimum of 3 years of passenger transportation management experience.

Skills and Knowledge Required:

• Comprehensive knowledge of public management and organization theories, principles, practices and techniques.
• Thorough knowledge of the methods of operation of the transit system's staff and operational departments.
• Thorough knowledge of basic laws, ordinances and regulations underlying the transit operation.
• Ability to analyze a variety of complex administrative problems to make sound recommendations for their solutions and to prepare working procedures.
• Ability to work effectively with labor.
• Proficiency with Microsoft Office.
• Strong communications and time management skills.

Pre-Employment Requirements:

• Pass a pre-employment drug test and background check including fingerprinting.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, night vision, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The noise level in the environment is moderate.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

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