Company DescriptionJob Description Do you want to take on responsibility and fulfill customer wishes? As a Branch Manager (m/f/d) at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with a competitive monthly salary. YOUR ROLE AT SIXT
- You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
- You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
- You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
- You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
- You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes
YOUR SKILLS MATTER
- Experience and Education You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) of relevant experience
- Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities
- Organization and Customer Service You are highly organized and have excellent customer service skills
- Work Authorization You must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Age and License You are at least 18 years old, have a valid driver's license with a clean record, and can work 40 + hours per week, including day/evening shifts
WHAT WE OFFER
- Comprehensive Health & Insurance Healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and 401k for your financial future
- Company Car & Equipment Enjoy the use of a company car, along with a laptop and phone provided for your role
- Paid Time Off & Sick Leave Benefit from PTO, sick leave, and a balanced work-life schedule
- Branch Bonus Plan Participate in a performance-based branch bonus plan
- Uniform & Dry Cleaning Receive a full uniform with weekly dry cleaning services at no cost
- Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
QualificationsAdditional InformationAbout the department: As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business. About us: We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!