Branch Manager
: Job Details :

Join Our Dynamic Team in Elkhart, Indiana - Where Integrity, Collaboration, and Professional Growth Thrive! We're committed to creating a supportive work environment that promotes WORK-LIFE BALANCE.

About You

Ready to take the lead in a rewarding, fast-paced role? As a Branch Manager at Industrial Finishes, you'll combine your passion for sales and leadership to drive success while building lasting relationships with customers and vendors. You'll thrive in a hands-on position where no two days are the same, leading a team, managing operations, and ensuring top-tier service. If you're a proactive, results-driven professional who excels at motivating others and creating a positive work environment, we want you! Enjoy the stability of a Monday-to-Friday schedule and the satisfaction of seeing your team-and the branch-grow. Ready to make your mark? Let's connect!

Position Overview

As Branch Manager, you will oversee daily operations, sales, and staff performance at the branch. You'll lead by example, hiring, training, and evaluating employees while ensuring high standards of customer service and operational efficiency. You'll manage inside sales tasks, resolve customer concerns, and maintain strong vendor relationships. A key part of the role involves staying up-to-date with industry regulations and providing technical support as needed. Your leadership will drive sales growth, team development, and overall branch success.

Team Environment:

Join a team that values a family-oriented and supportive atmosphere where collaboration and teamwork are at the forefront. We prioritize maintaining a healthy work-life balance and are looking for a candidate who embodies humility, a hunger to learn, and a collaborative spirit.

Benefits

• Benefits package: Medical, Dental, Vision & FSA
• 401(k) with employer match, & Profit Sharing
• PTO and paid holidays
• Life and Disability insurance
• Employee Discounts
• Educational Assistance Program

Primary Responsibilities

• Lead, motivate, and develop branch/warehouse employees to meet performance goals and maintain efficient operations.
• Hire and train staff, ensuring adherence to company policies and standards.
• Manage inventory accuracy, conduct cycle counts, and oversee stock rotation.
• Ensure timely customer order fulfillment, including shipping, receiving, and pick-up.
• Address customer complaints and maintain effective communication with clients.
• Monitor employee performance, provide feedback, and arrange additional training as needed.
• Enforce safety protocols, maintain compliance with VOC laws, and promote continuous improvement.

Qualifications

The ideal candidate will have a high school diploma (associate degree preferred) and strong interpersonal, communication, and problem-solving skills. They should be able to make informed decisions, show initiative, and handle customer interactions with professionalism and tact. The role requires frequent standing, sitting, and walking, with the ability to lift and carry up to 40 lbs. Repetitive hand motion for data entry and occasional driving will also be needed. The position involves working with hazardous materials and using computers for sales orders and reporting. A flexible schedule and occasional travel to customer sites are expected.

What's Important to Us Must Be Important to You

At Industrial Finishes, we are more than just another company. We strive for innovation and growth while maintaining a family culture rooted in Christian beliefs. Our founder's commitment to honoring the Lord is reflected in our values, which include:

• Openness and humility throughout the organization.
• Accountability and personal responsibility within teams.
• Freedom for appropriate risk-taking.
• A fierce commitment to excellence-doing it right.
• Learning from mistakes to encourage creativity.
• Integrity and consistency to build trust.
• Collaboration and holistic thinking to enhance strength.
• Courage and persistence in the face of challenges.

Industrial Finishes & Systems, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We have much to offer and we invite you to check us out: