Branch Manager (Short Pump Branch)
: Job Details :

This position provides leadership and management for a branch team ensuring profitability, growth, and sound operation. This position is responsible for driving branch teammates to provide a best in class client experience while assisting new and existing clients through needs-based conversation andproviding appropriate solutions to meet immediate, short-term and long-term financial needs. The Branch Manager is responsible for business development efforts, including referrals to multiple lines of business.Position AccountabilitiesResponsible for driving branch sales, service, and operational excellence performance results through:Deliver strong individual and team sales/referral performance in deposits, loans, investments and other product linesProvide excellent client experience through needs-based conversationsDirect, lead and coach superior sales and service behaviors and activities by the entire team, leveraging the Sales & Service PlaybookDrive business development of the branch to deliver both strong team performance and strong individual performance through personal productivity in the areas of small business, mass affluent, Workplace Solutions, and line of business partnershipsDevelop and execute plans in order to meet/exceed branch sales goals while maintaining an operationally efficient and compliant branchConduct sales efforts, as required, to bring in new primary relationships, while also maintaining and expanding existing personal and business banking relationships. Accountable for maximizing sales and client satisfaction while minimizing operating losses by executing the tactics and strategies outlined for the branchDrive sales outreach strategies including outbound calling utilizing available leadsReview performance results via analytics dashboards and other sources to assess performance and make necessary adjustments in team initiatives, teammate coaching, etc.Successfully execute Performance Leadership routines, coaching teammates, and utilizing formal observations and branch performance metrics in order to manage and measure branch successDevelop and maintain relationships with existing small business and mass affluent clients to continually retain/deepen those relationships, earn referrals, and achieve goalsPromote and represent the bank through community involvement during and after business hoursSupport and implement initiatives for CRA and Fair LendingAdhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures.Ensure that all required training is successfully completed by the entire teamEnsure branch follows bank procedures, internal controls, regulatory policies & procedures, risk management and the Code of ConductTalent Management and development:Interview and select candidates to fill branch positionsCoach, train, and develop branch team through formal observations and coaching sessionsManage teammate performance development process including performance reviewsEducate teammates on products, services, and digital capabilitiesAnalyze reports to respond and coach accordinglyConduct performance counseling, including making and recommending disciplinary action decisionsEnsure all teammates follow internal controls, operational procedures and risk management policiesOrganizational RelationshipThis position reports to the Market Leader.Position QualificationsEducation & ExperienceBachelor's Degree or equivalent work experience requiredFive or more years retail banking experience requiredPrevious lending experience requiredThree or more years of management experience in a sales environment preferredPossess or be able to obtain NMLS registrationKnowledge & SkillsExcellent client service skillsDemonstrated leadership skillsExcellent oral and written communication skillsAbility to exercise sound business judgmentFlexible, able to adapt to changeAbility to travel based on business needEvening and weekend hours required based on business needAble to stand for extended periods of time and lift objects up to 30 poundsSalary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting our benefits page.We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.#J-18808-Ljbffr