Location: Greenbelt,MD, USA
As a Branch Member Service Associate, you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Branch Member Service Associate position is a tiered position with a solid compensation package and formal training modules – YOU control your career advancement as you learn and execute new skills.
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.Job Duties and ResponsibilitiesWe offer a generous benefit package:
Employer Funded Benefits
Health Insurance (Choice of two nationwide PPO plans)
Dental Insurance
Vision Insurance
Life Insurance/AD&D*
Long-term Disability Insurance
401(k) with employer match up to 6% and immediate 100% vesting*
Vacation Leave*
Sick and Safe Leave*
11 Paid Holidays*
Education Assistance*
Employee Referral Bonus*
Credit Union Membership*
Employee Assistance Program*
Identity Theft Protection. * Additional fee to add family members.
Wellness Programs: Health Coaching, Weight Loss, Tobacco Cessation, Patient Advocacy, and Discounts. *
Optional Employee-Funded Benefits
Flexible Spending Medical Account (FSA)
Flexible Spending Dependent Care Account
Health Savings Account (HSA)
Voluntary Supplemental Life Insurance
Voluntary Dependent Life Insurance
Voluntary Short-term Disability Insurance
Voluntary Long-term Care Insurance
Pet Health Insurance*
All benefits are based on meeting NASA Federal Credit Union's eligibility requirements.
Work Schedule
All MSAs are scheduled to work a minimum of two Saturdays per month including MSAs assigned to branches without Saturday hours. The typical work week is approximately 40 hours. MSAs must be available between the hours of 7:30 am and 5:30 pm Monday - Thursday, 7:30 am and 6:30 pm Friday and 8:30 am and 1:30 pm on Saturday. Specific shifts will be scheduled based on branch location operating hours.
WE'RE STRONGER TOGETHER
At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.
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