Branch Supervisor
: Job Details :

Under direction from branch manager and assistant, provide prompt, efficient and friendly services to customers, involving receipt and payment of cash, and to recognize customer needs with suggestions appropriate to the bank's servicesFollow established policies in accordance with the bank's and supervisor's directionEnsure that each personal banker/teller balances and assist in locating any differencesEnsure that all differences are properly initialed and, if required, reported to the manager immediatelyAccountable for personal achievement of monthly new account production as assigned by upper managementResponsible for the guidance, development and assistance of personal banker growth and sales productionSell and prepares money orders, cashiers checks, Bank-to-bank wires, savings bonds, travelers' checks and certificates of depositsProvide bank services to a diverse customer base, including a large Spanish speaking populationEnsure that appearance of the teller area and personnel are neat, organized and in accordance with bank policyOther duties as assignedPhysical Requirements:Required to stand or walk for extended periods of time dependent upon branch locationOperate a computer and other office machineryAbility to lift up to 25 lbsFCBI is an equal opportunity employer. Requirements High School Diploma or equivalentExperience in production accountabilityMinimum of six months cash handling experience in a sales or customer service position.At least 18 years of ageAbility to make independent decisionsAbility to provide excellent customer service in a fast paced environmentMust successfully pass background investigation according to company policyMust be able to get along with co-workers and work effectively in a team environmentMust be able to work a flexible schedule including evenings, weekends, and holidays. Schedules are prepared based on business need and subject to change at any time.Preferred:Familiarity with bank regulations and laws