The Daikin Comfort Brand Ambassador will be the face and voice of the Daikin brand within the Experience Center and local community. As a successful candidate, you will be involved in increasing brand awareness and sales by promoting our Daikin brand, HVAC (heating, ventilation, and air conditioning) product solutions, and services through various media channels and local go to market activities. You will work closely with our sales and marketing division to drive and execute marketing strategies including but not limited to developing and executing marketing promotions and campaigns, creating social media content, communicating the value of Daikin solutions to customers, tracking customer feedback and performance metrics, and representing the brand at local events.To excel in this role, you will have excellent communication and networking skills and a strong presence on social media is preferred. Previous experience as a brand ambassador or similar role is strongly desired as well as knowledge of sales and marketing principles.Position Responsibilities:May include:
- Effectively lead visitors through a customized Experience Center tour using a consultative sales approach to help drive sales.
- Work with the marketing and sales teams to develop, manage and conceptualize marketing campaigns and promotions.
- Create, manage and execute a timeline of community events to drive brand awareness and Daikin's socio-economic contributions.
- Create website and social media content in order to drive brand awareness and attract new and repeat customers.
- Track and measure conversion rates, engagements and other key metrics for campaigns and make adjustments as needed to maintain target conversion rates.
- Communicate marketing campaigns, promotions, and relevant product and marketing updates to target customers.
- Represent Daikin at local events, trade shows, and other activities as needed.
- Familiarize yourself with Daikin's company mission, vision and goals.
- Always maintain a positive image of the Daikin brand.
- Perform additional projects/duties to support ongoing business needs.
Nature & Scope:
- Possesses a broad theoretical job knowledge typically obtained through advanced education.
- Has no discretion to deviate from established procedures by performing structured work assignments.
- Work is closely supervised.
- Problems faced are not typically difficult or complex.
- Explains facts, policies, and practices related to the job area.
Knowledge & Skills:
- Strong verbal and written communication skills
- Excellent problem-solving skills
- Friendly, approachable and outgoing personality
- Strong social media presence Working knowledge of social media platforms and tools preferred
- Adaptable with the ability to prioritize tasks
- Ability to convert product details into viable content marketing strategies
Ability to apply good judgment, strong work ethic and integrity on the job.Experience:
- Minimum 1 year of experience in HVAC desired
- Prior experience as a brand ambassador or similar role is strongly desired
Education/Certification
- Bachelor's degree in marketing or related field is desired. High school degree with previous relevant experience will be considered.
People Management:NoPhysical Requirements / Work Environment:
- Must be able to perform essential responsibilities with or without reasonable accommodations
- Must be able to travel 10% or less
Reports To: Manager, Experience CentersThe Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.