Brand Ambassador
: Job Details :

Why Prime Wellness of Pennsylvania?

Prime Wellness of Pennsylvania, LLC (PWPA) is a subsidiary of Acreage Holdings, Inc., a leading vertically integrated, multi-state operator in the United States cannabis industry. Acreage dug its roots in the cannabis industry back in 2011 and has successfully grown its footprint across several states ever since! Acreage also continues to expand its brands such as The Botanist, Superflux, and Prime in current and new markets.

As industry leaders today, we have a responsibility to create a sustainable, diverse, equitable and inclusive industry for present and future generations. We stand strong behind our mission, which is to combine operational excellence with a burning passion, by cultivating and producing the highest quality cannabis products and brand experienced. By making quality cannabis accessible, we hope to inspire everyone to embrace cannabis as a force for good in the world.

Who youll work for(employers name):Prime Wellness of Pennsylvania

Our Culture:

Here at Prime Wellness of Pennsylvania we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry.

We are always looking for motivated people who share our vision to join our team. Think you have what it takes? Then come grow with us!

About the Role(job title and summary): The Brand Ambassador is responsible for building strong relationships with dispensaries, educating patients, and supporting wholesale clients to enhance brand awareness and sales. This role involves working closely with sales, marketing, to deliver accurate product information, manage customer feedback, and ensure seamless client experience. Key responsibilities include training dispensary staff on product knowledge, representing the brand at events, and maintaining regulatory compliance. You will play a critical role in promoting our products, gathering insights, and supporting sales efforts to achieve our brand and marketing objectives

How youll make a difference(required duties and responsibilities):

• Build and nurture strong relationships with dispensary partners, budtenders and guests statewide.
• Maintain up-to-date knowledge of processed products, plant material/flower varieties, and industry trends.
• Stay informed on regulatory changes and updates to program rules.
• Educate patients on company and product information during dispensary education days, ensuring consumers receive accurate and reliable product knowledge.
  • Involves setting up tables, displays, handing out flyers and materials, which may include standing for 3+ hours at a time.
• Regularly communicate with wholesale clients to gather and relay product feedback.
• Train dispensary staff on new products and product details to facilitate effective sales.
• Promote the brand across the state through outreach at MMJ events, local businesses, nursing homes, medical facilities, etc.)
• Manage and respond to patient insights, complaints, and reimbursement requests from the company inbox to uphold patient satisfaction, in accordance with state regulations and company policies and SOPs. Escalating concerns to relevant departments as needed. Inclusive of processing virtual returns.
• Collaborate with the Sales team to address customer service inquiries
• Assist in developing and supporting marketing materials and concepts, including creating, posting, and re-sharing materials on social media, and distributing to dispensaries as needed.
• Regularly visit assigned dispensaries for retail collateral drops, budtender snacks/treats.
• Organize and share DOH-approved marketing materials in a shared drive.
• Always maintain a positive image of our company brands.

Skills to be Successful(minimum qualifications):

• High school diploma or equivalent required.
• Bachelors degree, preferably in business management preferred.
• Minimum of 2 years of brand ambassador, sales, and/or customer service required.
• Minimum of 2 years of industry experience required.
• Impeccable attention to detail and ability to work within an environment that is constantly changing
• Excellent verbal and written communication skills
• Ability to travel 80-100% of the time; reliable transportation

Perks & Benefits:

• Full suite of medical, dental, and vision insurance
• Paid parental leave
• 401 (k)
• Paid Time Off
• Short Term and Long-Term Disability
• Employee Assistance Program
• Employee life insurance and supplemental life
• Spouse and child life and ADD&D
• Pet insurance
• FSA and HAS available

*Based on eligibility.

Work Environment and Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.

#ENGHP

Office environment that requires extended time sitting, walking, and standing. Ability to carry up to 50lbs for up to a distance of 100ft may be required. This position requires flexibility to work in various temperature conditions, including cooler or warmer environments, depending on the work setting. Employees may be expected to work both indoors and outdoors, where environmental conditions can vary based on seasonal weather or site-specific factors.

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of employees assigned to this job.

E-Verify Participation Notice

This Employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

What is E-Verify? E-Verify is an internet-based system that compares information from and employees Form I-9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Code of Conduct:

All employees are expected to represent Company values and maintain the standards contained in the Code of Conduct.

Prime Wellness of Pennsylvaniais an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest inPrime Wellness of Pennsylvania.If you need assistance with completing an online application due to a disability, please send a request to ...@acreageholdings.com. Please be sure to include Accommodation Request in the subject line.

#ENGHP

Salary

$42000 - $55000 USD per year recblid 8m26aq5dy6tjw65n08yfvtjm3ntbh0