The Co Creation Manager will support on all Brand Experience day to day, initiatives and special projects.
Responsibilities:
- Facilitate the In Store Artisan onboarding lifecycle for new hires by scheduling training sessions, implementing the training, adhering to checklist timeline/deadlines, and ensuring receipt of training materials/supplies.
- Proactively analyze the In Store Artisan onboarding guide and timeline checklist, making suggestions for updates due to changes in process, new products or new trainings.
- Provide continuous feedback on new hire performance pre and post onboarding period, recommending next steps: conversion to Artisan, continue training or consider re-assignment.
- Coordinate regular check ins with newly converted In Store Artisans post onboarding completion
- Travel to store locations to train new hires, as needed
- Act as a designated contact for the In Store Artisan Team in your region for basic inquiries, providing guidance, proper contact information and solutions
- Management of regional sneaker maker supply/material order requests, always keeping budget top of mind continuously monitoring frequency of requests and inventory.
- Place orders for approved supply/material requests (i.e. unipaint, lighters, pentel, pens, tapes, remover, refills)
- Order Sneaker Maker uniform and support with look approval before an event
- Coordinate and oversee the weekly Artisan Team meeting
- Proactively testing new materials for the continuous improvement of the customer experience.
Qualifications:
- Bachelor's Degree
- 3 years of relevant experience in luxury retail; 2 years of management experience
- An artistic skillset (painting, drawing, sketching, doodling!)
- Strong presentation, interpersonal and communication skills
- Project management and ability to collaborate with business partners
- Strong Microsoft Word, Excel, PowerPoint and Outlook
- Other languages a plus!