Location: Kingsport,TN, USA
Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2023 revenue of approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit?www.eastman.com.
Role Profile
The Brand Support Specialist will provide essential administrative and operational support to the brand management team. This role involves coordinating brand-related activities, managing brand assets, and ensuring consistent brand messaging across all channels. The ideal candidate will be self-starting, proactive, efficient, and capable of multitasking in a fast-paced environment.
Responsibilities
Administrative Support :
+ Provide administrative assistance to the Global Brand Director, including scheduling meetings, preparing agendas, and managing follow-up items.
+ Manage correspondence and communications related to brand activities in the team's newsletter, team email inbox, shared group mailboxes, the team SharePoint site(s) (Brand Central) and other material as needed.
+ Maintain calendar for Global Brand Director; schedule meetings as requested and resolve conflicts as needed.
+ Manage travel and expenses for Director.
+ Assist with Performance Management Process by scheduling ongoing discussions with team and leadership.
+ Process Director's Outlook mail, post meetings, identify and handle action due dates, and respond for director when appropriate.
+ Assist with special reporting requests as needed.
+ Safety coordinator for designated (local) area.
+ Timekeeping for the team
Brand Asset Management:
+ Ensure all brand assets are up-to-date and accessible to relevant stakeholders on the team's Sharepoint site(s) (Brand Central).
+ Serve as main point of contact for photography and similar asset management to support the brand.
+ Assist brand traffic management with print production support as needed.
Additional Responsibilities
Operations Support:
+ Prepare and maintain documentation related to brand team's activities, progress toward goals, stakeholder workshops and corporate in-house reporting.
+ Assist in the preparation of reports and presentations for internal and external stakeholders.
+ Maintain and report on budget monthly with an over/under analysis; annual reporting; invoice tracking; accrual and deferral maintenance and high-touch collaboration with accounting.
Project Coordination:
+ Coordinate and manage logistics for brand-related projects, including but not limited to brand architecture, digital asset management and change management for multiple efforts.
+ Work closely with cross-functional teams, including marketing, sales, and product development, to support brand initiatives.
+ Support Brand Team leadership with Agile rituals including but not limited to: backlog grooming, calendar support for group meetings including retrospectives; intake support; daily stand-up; team meetings; documentation for team processes.
Qualifications
+ Bachelor's degree in Marketing, Communications, Business, or a related field.
+ 2+ years of experience in an administrative or support role, preferably in marketing or brand management.
+ Strong organizational skills and attention to detail.
+ Excellent written and verbal communication skills.
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with graphic design software (e.g., Adobe Creative Suite) is a plus.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Strong problem-solving skills and a proactive approach to tasks.
Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law.
Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.