Breakfast Attendant - Hampton Inn and Suites Holly Springs
: Job Details :

• About Us:

  We are proudly operated by OCI Hospitality.

  The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.

  About the Role:

  The Breakfast Dining & Hospitality Attendant is the sunshine at the beginning of each guest's day. The Attendant creates a warm, welcoming environment while preparing and presenting the breakfast offerings in a pleasing manner. Connecting with guests is our purpose. Our smiles and Good Morning!, along with hot coffee and a tidy, well-stocked buffet are the tools we use to create those meaningful connections. The entire process feels like a well-orchestrated dance as you move from kitchen to dining area, connecting with guests, wiping down tables, refilling napkins, putting more food in the oven, along with so many important details to making our breakfast an experience our guests will appreciate and remember. When breakfast wraps up, it's time to clean up and prep for the next day's opportunity to connect again.

  About You:

  The right person for this role genuinely wants to make our guests feel as though they are a member of the family or a guest in your home. You have to be an early bird with a nurturing demeanor and a friendly attitude. You will be warm, welcoming and easy to talk to. You will balance all of these guest connections with the tasks of keeping the area tidy and food replenished. Your pleasant demeanor will create a relaxed atmosphere, especially important during peak hours. Your sense of ownership is vital to the success of the breakfast experience, by ensuring inventories are successfully managed, communicating anticipated needs, and especially through offering service recovery when guests may share an issue they experienced.

  What You Gain:

  You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.

Essential Duties and Responsibilities

• Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly  
• Prepares and serves food and beverages according to company policies, procedures and brand standards
• Assists in monitoring and upholding policies and procedures for safety of guests and team members  
• Ensure food and beverages are continually replenished and appropriately presented
• Assists in maintaining cleanliness throughout the department 
• Assists team members and other departments as needed to contribute to operational efficiency
• Performs additional responsibilities as assigned by leadership
• Strong Customer Service Skills

Qualifications

• Strong interpersonal and communication skills
• Strong organizational skills and attention to detail
• Ability to handle stressful situations with poise and professionalism
• Conduct work-related functions in a professional manner 

Property Location:

1050 S Main St.

Holly Springs, NC 27540

If offered a position the candidate must complete a criminal background check. All employment offers are contingent based on the results of your criminal background check.