Our mission is to Inspire a community of kindness through a revolutionary coffee experience, and the Brewistas of our Brew Crew are the valuable individuals who execute that mission daily. Brewistas report to their stand manager. A Brewista treats every interaction with others as an opportunity to build them up whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, prepares premixed flavors and teas, cleans, and stocks during every shift.
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Duties as a Brewista:
- Can converse with customers to confirm their drink orders, and correctly key in orders to our point of sale system
- Can collect payments for orders and correctly count back any change to the customer
- Can prepare all drinks and premixes
- Should always move with urgency, on the customers time
- Stays productive and proactive throughout the entire shift, even when business is slow
- Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
- Knows our menu and drink offerings inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate
- Brings their best self to work every day. Dresses appropriately for their assigned position
- Is familiar with our shift change duties, checklists, and weekly chores so that they can stay on task and execute any of them when needed
- Always clocked in and ready to work at their assigned position when their shift time begins
- Treats teammates and customers with respect and kindness
- Maintains a safe and healthy work environment by following organization standards and sanitation regulations
Qualifications as a Brewista:
- Can create and maintain genuine, uplifting interactions with strangers for up to five minutes at a time
- Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
- Can work outside for prolonged periods, regardless of weather conditions
- Can lift up to 50 lbs, with or without reasonable accommodation
- Can stand comfortably for hours at a time
- Can climb a ladder and use a stepladder
- Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
- Can safely walk in between and around cars in the drive-thru line
- Can safely use a utility knife
Schedule Requirements as a Brewista:
- Works a flexible schedule
- Works a minimum of three shifts per week
- Follows company procedure for communicating time off requests
- Regularly works necessary shifts, weekends included, and is available to work holidays, if necessary
Job Types: Full-time, Part-time
Benefits:
Physical Setting:
Schedule:
- 4-hour shift
- 7-hour shift
- 5-hour shift
- Day shift
- Monday to Friday availability
- Night shift availability
- Weekend availability
Supplemental Pay:
Work Location: One location
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