We are looking for a Brissago Expeditor to join our team! This role is perfect for someone looking for an entry level position and hands on experience in a Restaurant environment. You will be responsible for delivering efficient and exceptional plated menu items while maintaining sense of urgency in the execution of the expo line and fast-efficient clearing of table tops throughout the restaurant. Our Team is looking for People Pleasing individuals who want to do the following:
- Turn our guest's ordinary day into an extraordinary day
- Love where they work
- Be appreciated for what they bring to a team
- Learn and grow with a company who truly values its people
Grand Perks: • Hotel room discounts as low as $49 per night • Free meals every shift made by our talented culinary team • Paid vacation days • Golf, Ski, & Spa discounts • Flexible scheduling • WELL Spa Gym membership for $16 per paycheck • Advancement opportunities across the property and US • Friendly work atmosphere- Negativity & drama are not welcome here • Holiday, jury duty, & bereavement pay • Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits • Recognition programs (aka get paid to celebrate)
The Responsibilities:
- Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
- Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, dessert presentation).
- Maintains a neat, clean, organized, safe work environment.
- Transports and polishes clean wares, utensils and accessories to area needed.
- Must be proficient in multi-tasking and bridging the service between the FOH and BOH.
- Must comply with opening and closing as well as running side work necessities.
- Direct and consistent communication with the culinary and management team.
- Listens to and resolves customer complaints regarding service, product and personnel.
- Must effectively process service responsibilities from service staff. Eg. Servers and Bartenders
- Has the ability to verbally describe and present the hotel's food offerings in a professional manner.
- Perform other duties as assigned.
The Qualifications: - High school or equivalent
- One year or more of service assistance in a fine dining outlet
- Able to read, write and speak verbally in English.
- Excellent communication skills and familiarity with the hospitality industry.
- Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
- Ability to work a flexible schedule including days, nights, weekends and holidays.
Additional details on essential job functions can be provided upon request during the interview process.
Reporting Relationship: F&B Manager and Assistant F&B Manager.
Exemption Status: Non-Exempt
WARNING: must be prepared to be a part of guest memories for years to come! Grand Geneva is an Equal Opportunity Employer. Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.