Summary and Scope: The Retail Budtender works with customers assisting them with products and cannabis knowledge. The Retail Budtenders are responsible for a maintaining a photo-ready/ professional dress code, upkeep of their workstation, current cannabis knowledge, and proper product organization skills. Retail Budtenders work with all departments/ personnel cooperatively to ensure customer efficiency. In interacting with customers, the Retail Budtender will assist in diffusing customer issues, communicating with upper management regarding customer complaints, build customer rapport, and other feedback. The Retail Budtender will assist in the opening and closing the store, stocking shelves, and ensuring the store is always clean and presentable for guests. The Retail Budtender is responsible for counting the money in the register drawers, efficiently ringing out customers, and checking receipts for financial accuracy. A Retail Budtenders must ensure they comply with company and safety policies, Compliance/ Regulations, and complete tasks appropriately.PRIMARY DUTIES AND RESPONSIBILITIES:
- Retrieve products requested by guests
- Advise customers concerning products and services
- Re-home Put Backs accumulated at each Budtender station
- Execute cleaning and sanitation checklists
- Assist Retail Supervisors in the general upkeep of the retail and guest space
- Assist in maintenance and upkeep of cannabis product displays; retail cases merchandise, and vendor-sponsored displays
- Collaborate with Inventory and Retail staff to maintain policies, procedures, and activities about regulations
- Display exceptional customer service skills
- Maintain an elevated knowledge of cannabis, cannabis products, brand standards, and compliance
- Keep up with communication and knowledge posted on Slack
- Ensure that business goals, operational deadlines, and performance standards are met
- Maintain traffic flow, minimize wait times, maximize customer sales and satisfaction
- Maintain the organization of sales stations and dispensary through daily upkeep
- All other duties assigned
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.MINIMUM QUALIFICATIONS:
- High school diploma / GED
- A valid State issued Driver's License
- A Passport quality photo
- Must be 21 years of age or older
- Must successfully pass a background check
- Must successfully pass a drug test for all substances non-cannabis
PREFFERED QUALIFICATIONS:
- Bilingual (English/ Spanish) applicants are strongly preferred
- Prior cannabis knowledge, education, or certification in the cannabis industry
- Knowledge of customer marijuana policies, law, compliance, and regulations
- 3-5 Years' experience in a similar role
- Exceptional customer service skills
- Ability to multitask
- Proficiency in Microsoft Word, Excel, Outlook, and email and internet applications.
- Accurate data entry and record-keeping
- Exceptional organization and time management abilities
- Ability to maintain a consistent teamwork mentality
- Ability to work in a fast-paced, changing, challenging, and busy environment
- Excellent communication and interpersonal skills
- Strong problem-solving skills
- Conflict resolution skills
- Basic math skills
APPLICATION PROCESS:If you are interested in this position, please submit the following:
- Completed Application
- Resume
- If claiming Tribal or Native Preference, please provide proof of Tribal Identification
- All requested information must be submitted to the Human Resources office by 4:00PM on the closing date. Incomplete applications or failure to submit the requested information will result in the disqualification of your application.
- Submit To: PRCI Human Resources P.O. Box 2226 Oakhurst CA, 93644. You may also submit your application and all supporting documents via email: ...@chukchansi-nsn.gov
PRCI TRIBAL PREFERENCEIn accordance with applicable Tribal Law and Title VII of the 1964 Civil Rights Act, the PRCI Administration shall give preference in hiring, promotion, transfer, and lay-off to enrolled members of the Picayune Rancheria of Chukchansi Indians. To qualify for this preference, applicants must meet minimum qualifications of employment and submit verification of enrollment in the Tribe. Tribal preference means that Tribal Members who are equally qualified as non-tribal members will be hired. In addition, on the Human Resources Interview rubric that allows for a total of 75 points during interviews, Tribal members will be awarded an additional 7.5 points (10% of total allotted points) counted in the overall tally. Tribal members who are not Chukchansi will receive Indian preference by awarding five additional points (6.7% of the total allotted points). INDIAN PREFERENCE STATEMENTUnder CFR 25, Part 276 and by Title VII of the Civil Rights Act, Section 701(b) and 703(i), preference in filling all vacancies provided to qualified PRCI Tribal Members and/or other American Indian/Alaska Native Candidates.