Location: all cities,AK, USA
The Technician is responsible for maintaining and operating chillers, CRACs, HVAC, UPS, generators, electrical distribution and control, and monitoring systems in AOPC's primary and secondary data centers. This role collaborates with the IT Facilities team to provide continuous monitoring and support for critical facilities systems including business and after-hours monitoring. They also oversee and monitor vendor activities in the data centers and performs preventative maintenance and basic troubleshooting on power distribution systems, chilled water systems, and other vital facilities systems. In addition, they perform occasional minor maintenance activities and replenish office supplies throughout the facility. The position reports to the Building Automation Systems Supervisor. Job Highlights 35-hour work week Excellent benefits program, including comprehensive, low-cost medical, dental, vision, and prescription plans for employees and eligible family members beginning on the first day of employment 13 paid holidays, 12 paid sick days, and 12 paid vacation days per year. Salary increases, student loan forgiveness plans, employee assistance programs, and State retirement plans. Free parking Job Duties Monitors and maintains the physical infrastructure of AOPC data centers, including power distribution and chilled water systems in IT facilities. Responds to problems, environmental issues, and outages to minimize recovery time. Assists in configuring and maintaining the Foreseer and BMS monitoring systems. Monitors power distribution and chilled water systems and uses BMS to manage infrastructure. Coordinates IT equipment moves with IT managers and line staff, understands the purpose and scope of each Judicial Automation project, and is familiar with IT terminology and concepts. Able to read and understand complex mechanical and electrical drawings. Assists in implementing and enforcing established data center procedures and safety policies to ensure a safe working environment for staff and vendors. Meets internal Service Level Agreements (SLAs) with business and technical customers whose operations are hosted in AOPC's data centers. Knowledgeable about vendor Service Level Agreements (SLAs) that support the data center. Regularly conducts routine inspections of critical infrastructure and provides recommendations for problem remediation and facility optimization at remote data centers and other IT facility locations. Oversees vendors performing IT work, monitoring services, and maintenance to ensure compliance. Enforces safety and technical procedures and professionalism. Performs light maintenance activities around the facility (ie - minor toilet and sink repair, ceiling tile replacement, light bulb replacement, etc.). Replenishes supplies in the breakroom and copier areas and provides reports on backstock and supply inventories to Facilities Management. Participates in on-call rotations for after-hours support of IT facilities and understands incident escalation paths and on-call procedures. Minimum Qualifications High school diploma or equivalent; PLUS Five years of experience in maintaining, repairing, or constructing buildings and facilities. An equivalent combination of education, experience, and/or training may be considered. Additional Requirements Satisfactory criminal background check required. Valid driver's license required.