Building Systems Monitor
: Job Details :

Salary : $65,821.60 - $79,437.28 Annually Location : Throughout the County of Santa Clara, CA Job Type: Full-Time Job Number: 24-M45-A Department: Facilities Department Opening Date: 10/15/2024 Closing Date: 10/29/2024 11:59 PM Pacific Bargaining Unit: 03 Description Under general supervision, to operate a computer terminal, receive service calls, identify issues, create work orders, transmit messages, and provide continuous, uninterrupted monitoring of the status of building operating systems in the County's Monitoring Automation Center (MAC Room) for mechanical and emergency systems in select County buildings. This position may work irregular hours, including some evenings and nights on an as needed basis. Typical Tasks The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

• Operates multiple specialized computer applications to monitor building operating systems, including data on air compressors, boilers, chillers, electrical equipment, elevators, fans, pumps, storage tanks, fire and smoke alarms, lighting, and security systems;

• Utilizes computer information to analyze the source and urgency of the building operating system problems;

• Monitors and may set variance alarm limits for temperatures, humidity, RPMs, degrees, amps, volts, or pressures, as needed;

• Ensures timely response to emergency equipment failures, building alarms, or emergency alarms, per protocol;

• Restarts computers and applications after power failure or server disruption in the MAC Room;

• Receives, initiates, codes, prioritizes, and generates work orders in a timely manner;

• Receives work requests, logs and prepares reports on service calls, and contacts appropriate shop for work to be done;

• Contacts craft supervisors, on-call personnel, or other necessary staff, using all available contact information, to ensure work orders are acted upon based on established protocols;

• Transmits messages from field staff to managers, as necessary;

• Answers basic procedural and technical questions and provides general information;

• Checks power for Data Gathering Panels in MAC Room;

• Supports all stages of the maintenance work order process;

• Updates and logs event set-up and equipment into master database;

• Distributes keys as directed and maintains key log, status, and follow-up;

• May be assigned as Disaster Service Worker, as required*;

• Performs other related duties, as required.

Employment Standards Sufficient education, training, and experience to demonstrate the ability to perform the above tasks, plus the possession and direct application of the following knowledge and abilities: Training and Experience Note: The knowledge and abilities required to perform this function are attained through possession of a high school diploma or equivalent, and Two (2) years of work experience performing minor maintenance and repair work of building operating systems. Special Requirements

• Ability to travel to alternate locations in the course of work. If driving, possession of a valid California driver's license prior to appointment and the ability to qualify for and maintain a County driver authorization.

• Incumbent must be able to obtain and maintain Department of Correction Security Clearance.

• *As a condition of employment, pursuant to California Government Code Sections 3100-3109 and Local Ordinance, all County of Santa Clara employees are designated Disaster Service Workers (DSWs), including extra help. A DSW is required to complete all assigned DSW-related training, and in the event of an emergency, return to work as ordered.

Knowledge of:

• Operation and mechanics of building controls, including thermostats, air compressors, pumps, heating and ventilating devices, cooling devices, electrical circuits, electrical distribution, and pneumatic controls;

• Emergency systems;

• Minor maintenance and repair work of buildings;

• Common computer systems and applications;

• Record keeping practices;

• Occupational hazards and safety precautions.

Ability to:

• Utilize computer information systems;

• Analyze building operating system problems;

• Recognize, prioritize, and logically define problems in building control systems and draw valid conclusions;

• Communicate effectively, both orally and in writing, with people of diverse backgrounds and cultures;

• Use discretion in organizing activities and set work priorities;

• Use a keyboard with moderate speed and high level of accuracy;

• Operate common office programs, such as word processing systems, databases, and spreadsheets;

• Collect and record data;

• Prepare clear, concise, and accurate reports;

• Multitask and work under stress in a high-paced environment and under various circumstances;

• Establish and maintain effective working relationships with those contacted in the course of work, at all levels, including colleagues, the general public, vendors, and other agencies;

• Work independently, without specific instructions.

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification. In addition to the amazing perks above, the County also offers the additional benefits below. Retirement Benefits The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being. Health Flexible Spending Account The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA. Dependent Care Assistance Program (DCAP) The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000. Life and AD&D The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most. Employee Assistance Program (EAP) The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support. Employee Wellness The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey. Education Reimbursement A generous program is available, including Education Reimbursement for employees seeking additional training and professional development. NOTE: Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts. Click here to access all Memoranda of Understanding and most recent Summary of Changes. 01 Please answer the following questions. Completion of the following supplemental questions is REQUIRED and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. A response of see resume or see application will deem your application incomplete. Include a detailed description of your work experience in the following format for EACH employer referenced, in each answer: a) Employer name(s) b) Job title(s) c) Start/end dates of employment d) Total hours worked per week e) Description of task(s) performedDo you understand the requirement to provide complete answers in order to determine relevant experience for each area in question?

• Yes
• No

02 Do you possess a high school diploma or GED equivalent?

• Yes
• No

03 How many years of experience do you possess performing minor maintenance and repairs of building operating systems?

• No experience
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six to less than seven years
• Seven to less than eight years
• Eight to less than nine years
• Nine to less than ten years
• Ten years or more

04 Describe your experience performing minor maintenance and repair work of building operating systems. Include a detailed description of your work experience in the following format: a) Employer name(s) b) Job title(s) c) Start/end dates of employment d) Total hours worked per week e) Description of task(s) performedIf no experience, please type N/A. 05 How many years of experience do you possess receiving and servicing facility and/or maintenance calls?

• No experience
• Less than one year
• One to less than two years
• Two to less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six years or more

06 Describe your experience receiving and servicing facility and/or maintenance calls. Include a detailed description of your work experience in the following format: a) Employer name(s) b) Job title(s) c) Start/end dates of employment d) Total hours worked per week e) Description of task(s) performedIf no experience, please type N/A. 07 Select the computer programs you are proficient using (check all that apply):

• Continuum
• Sonitrol
• Radionics
• Lenel
• Fire
• SCCM (System Center Configuration Manager) Remote Control Viewer
• Archibus
• Microsoft Office (Word, Excel, Outlook, Teams, etc.)
• Other building operating systems software
• None of the above

08 If you selected Other in the previous question, indicate the computer program you are proficient in using. 09 Describe your experience using the computer programs selected above. Include a detailed description of your work experience in the following format: a) Employer name(s) b) Job title(s) c) Start/end dates of employment d) Total hours worked per week e) Description of task(s) performedIf no experience, please type N/A. 10 Incumbent must be able to obtain and maintain Department of Correction Security Clearance to work in locked facilities throughout the term of employment. Do you understand and agree to this requirement?

• Yes
• No

11 This position requires if driving the possession of a valid California driver's license prior to appointment and the ability to qualify for and maintain a County driver authorization. Do you understand and agree to this requirement?

• Yes
• No

12 Are you willing to work irregular hours, including some evenings and nights on an as needed basis?

• Yes
• No

13 How did you find out about this job?

• Contacted by County Recruiter
• Contacted by a Recruitment Firm
• County Employee Referral
• County of Santa Clara Career Website
• County of Santa Clara Job Interests Email Notification
• Facebook
• Instagram
• LinkedIn
• Indeed
• Virtual Job Fair
• In Person Job Fair
• In-Person Networking Professional Event
• Virtual Networking Event
• Community Event
• Glassdoor
• Governmentjobs.com
• Professional Association
• Search Engine (Google, Bing, online search, etc.)
• Hospital Website: SCVMC, O'Connor Hospital, St. Louise Regional Hospital Website
• Handshake
• Student Career Center
• County Text Message
• Other (Specify in the next question)

14 If you selected an event/fair or other in the question above, please specify. If not, type N/A. Required Question