Location: Orlando,FL, USA
Bull Operator Responsibilities include, but are not limited to:
* Provide an energetic, outgoing, fun personality while maintaining professionalism.
* Perform varied duties to ensure all aspects of the proper steps of service.
* Offer polite, professional, and courteous customer service.
* Communicate effectively, clearly, patiently and humorously with co-workers and guests.
* Present and encourage current promotions to guests.
* Become and remain familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests.
* Ensure familiarity with the application to have guests electronically sign the establishment's waiver.
* Verify and scan guests' identification to ensure that they meet minimum age requirements.
* Provide the establishment's waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver.
* Reports all unsafe or malfunctioning equipment to supervisor.
Bull Operator Qualifications
* At least one year of experience with customer service and/or hosting, preferably with prior mechanical equipment operation.
* Must be at least age 18.
* Must speak fluent English, other languages preferred.
* Communication skills are utilized a significant amount of time when interacting with guests, other employees, supervisors, and security.
* Ability to provide attention to detail, specifically pertaining to safety when working with the guests and co-workers in the Bull Pen; and when verifying identification.
* Alcohol awareness certification as required by local or state government agency.
* Reading and writing abilities are utilized often when verifying identification, completing paperwork, etc.
* Basic math skills are frequently used when working within a large crowd of guests.
* May be required to work nights, weekends, and/or holidays.
The Bull Operator position requires the ability to perform the following:
* Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds.
* Frequently standing up and moving about the venue.
* Frequently handling objects and equipment to maintain the Bull Pen.
* Frequently bending, stooping, kneeling, climbing and crawling.