Required Qualifications (as evidenced by an attached resume):Bachelor's degree (foreign equivalent or higher). One (1) year of full-time experience in a business office, bank, and/or role related to billing and/or payment processing. Knowledge of Microsoft Excel (i.e. manipulation of data, formulas, etc.). Experience with an administrative management software system (ex. PeopleSoft, Banner, etc.) and/or a payment processor (ex. TouchNet, Cashnet, PayPal, etc.).
Preferred Qualifications:Bachelor's degree (foreign equivalent or higher) in Business Administration, Accounting, Higher Education Administration or related field. Experience with a Bursar and/or Student Accounts related function. Experience working with a Student Administrative Services and/or Student Financials system. Experience developing statistical queries/reports and analyzing data. Experience working in billing and collections.
Brief Description of Duties:Under the direction of the Assistant Bursar, the Bursar Generalist will pivot between duties related to overseeing and ensuring the timely and accurate posting of billing information and processing of all payments in compliance with Departmental, University, State and Federal policies and regulations. Accordingly, the incumbent must have strategic and analytical thinking skills with an ability to solve problems and make effective decisions. The position also required excellent customer service and interpersonal skills, exercising strong organizational and time-management skills with an exceptional attention to detail. Essential for these roles is adeptness to work independently as well as part of a team with a collaborative approach
- Departmental Account Management:
- Manage departmental accounts including receivables/payables and auditing and reconciliation.
- Coordinate closely with other campus offices such as Financial Aid, Human Resources, and Registrar to identify efficiencies and resolve discrepancies.
- Research and resolve high level/escalated issues and problems as they arise and make recommendations.
- Interpret Financial Information:
- Interpret financial information considering the complexity in automation and services for departments and the University as a whole.
- Develop reliable, data-driven metrics on all aspects of the business, highlighting trends and making recommendations for process improvement.
- Communicate reports and metrics as requested.
- Provide revenue reports to various departments.
- Participate in developing thoughtful queries and reporting tools to efficiently generate data so as to help predict future revenue issues.
- Policies & Procedures:
- Make recommendations regarding policies and procedures and assist to enforce them within the department.
- Work with managers to draft mass communications and determine the populations that need to be notified.
- Customer Service:
- Function as a generalist in all areas of the Bursar's daily business which requires a full understanding of the Bursar's Office, as well as University policies and procedures.
- Provide support to the Customer Service area of the Bursar's Office, including the Bursar counter as well as answering phones and emails from all office email boxes.
- Conduct presentations during student/family orientations on behalf of Bursar/Student Accounts.
- Participate, as appropriate, in internal and external professional activities, staying abreast of emerging developments within the field.
- Provide training to new staff.
- Additional Duties & Responsibilities as Assigned:
- Other duties or projects as assigned as appropriate to rank and departmental mission. As needed, and especially during peak academic periods, serve as backup cashier and check disbursement representative for the Office of the Bursar.
Special Notes:This is a full-time appointment. FLSA Non Exempt position, eligible for the overtime provisions of the FLSA. In addition to the employee's base salary, this position is eligible for $3,400 UUP annual location pay, paid biweekly.For this position, we are unable to sponsor candidates for work visas.Resume/CV and cover letter should be included with the online application.
Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA) at (631) ###-#### or visit OEA.In accordance with the Title II Crime Awareness and Security Act a copy of our crime statistics can be viewed here.Visit our
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total rewards we offer.The starting salary range (or hiring range) to be offered for this position is noted below, it represents SBU's good faith and reasonable estimate of the range of possible compensation at the time of posting.