Location: Omaha,NE, USA
Summary:
The Business Analyst (BA) Grid Ops Support is accountable for maximizing the business value of computer systems and programs and other applications, databases, and mobile viewing tools used by Utility Operations. The BA utilizes their extensive knowledge and experience to position these technology products to adopt, establish, document, and support key business processes. This position supports the U tility Operations systems to adopt, use and train employees across the Enterprise in the assigned technologies. The Business Analyst also acts as a change agent who identifies technology and organizational improvement opportunities and assists in integrating processes and technology within other departments at OPPD.
Responsibilities:
1. Key business contact for the administration of Utility Operations technology solutions.
Use independent judgment and discretion to perform designated system configuration changes to enable and optimize business outcomes including development of reporting and dashboards, user access, form modifications, and notification management.
Troubleshoot business process related issues with assigned technologies.
Audit and maintain data integrity management processes.
Identify and lead continuous process improvement efforts.
Perform data analysis and report to management in support of business operations.
Serve as a key stakeholder and business unit interface to Utility Operations processes.
2. Business lead for product training and adoption.
Drive business partner adoption of technologies to maximize business value through industry-leading practices.
Create and maintain formal Utility Operations process and procedure documentation, including oversight of courses, programs and job roles.
Identify formal business training needs and requirements for Utility Operations systems and other support programs.
Coordinate with training department to develop training course material and train business users.
3. Business lead for new product development and communication.
Define business functional requirements.
Define business functional test and acceptance plans.
Define business configuration change items.
Participate in product enhancement prioritization planning sessions.
Define security roles for computer systems and programs.
Define service catalog request fulfillment items.
Define and coordinate technical change control activities with other departments and end users.
4. Business lead for product road map.
Provide expert advice on industry trends, standards and leading practices to management.
Business representative in technology roadmap and lifecycle planning.
Participate in the system ownership relationship between the business units.
Manage the business relationship with technology vendors.
Represent other business stakeholders in developing and enhancing planning.
Qualifications
Required
+ Bachelors Degree OR a minimum of five (5) years of relevant experience.
+ Proficient with database programming languages and creating scripts or SQL queries and reporting tools and platforms.
+ Proficient analytical skills to troubleshoot complex problems related to real-time systems.
+ Experience supporting Windows applications.
+ Ability to logistically read and comprehend technical and/or functional manuals and instructions.
+ Ability to identify gaps in best practices; perform research and offer alternate solutions.
+ Ability to effectively plan and manage priorities and projects and demonstrate effective problem resolution skills.
+ Excellent communication skills and strong technical writing skills.
Desired
+ Experience working with and/or supporting automated callout systems. ARCOS technology application experience is preferred.
+ Experience in SharePoint framework.
+ Experience with Smartsheet
+ Experience with OSI
+ Knowledge of substation, transmission and distribution networks and electric connectivity model experience is a plus.
+ Experience in Continuous Process Improvement and Organizational Change Management practices.
Closing Statement
Salary
S4
Minimum: $86,386
Mid-Point: $107,982
At Omaha Public Power District , were passionate about three things: power, the people who make it, and the people who rely on it.
WE ARE: Where the Light Starts. OPPD is the 12th-largest public power utility in the U.S., serving over 850,000 people across 5,000 square miles and 13 counties.
WERE COMMITTED TO: Each other and the people we serve. This commitment drives us. Were dedicated to providing our communities with affordable, reliable, and environmentally sensitive energy services today, tomorrow, and well into the future.
OUR JOB: To provide power with a purpose. We have real impact - on peoples lives, on the environment, and on the future of energy. Were always looking for bright, capable people who want an opportunity to lead from where you arewherever you are and know that your ideas will be heard. If you want to be a source of real, positive change for the community and the people who live in this region, then working for a company acknowledged for caring about these same things is likely a priority for you as well.
Org Marketing Statement
EOE: Protected Veterans/Disability
How To Apply
Apply online at www.oppd.com on or before January 31, 2025.
Recruiter: Andrew Ray - ...@oppd.com #LI-RA
**PLEASE NOTE** - Your application has not been submitted unless you have applied for a specific requisition. If you have not chosen a specific opening, your application will remain in 'DRAFT' form and will not be viewed by our Human Capital staff.