Location: all cities,PA, USA
THE POSITION
Do you have experience with reporting tools and Oracle SQL scripting, as well as proven leadership capabilities? If so, the Pennsylvania Municipal Retirement System (PMRS) needs you on our team! We are searching for a Business Analyst 4 to analyze our business needs of agency-wide interconnected, highly complex IT systems. Bring your talents to our department and unleash your potential!
DESCRIPTION OF WORK
As a Business Analyst 4, you will be responsible for the analysis of business needs related to PMRS' Comprehensive Pension Administration System (CPAS), financial accounting system (Dynamics 365), and enterprise content management system (ECM). These systems run PMRS' core businesses of administering pensions, financial accounting, and document management for participating commonwealth municipalities, authorities, and counties. You will have the opportunity to oversee the development, implementation, and maintenance of IT reporting tools (e.g., Crystal Reports, Power BI) and Oracle SQL scripts, while providing leadership and guidance to a team of IT professionals. Additional duties include coordinating and conducting meetings with internal PMRS business units, management, and executive management as needed in support of gathering business requirements pertaining to CPAS, Dynamics 365, ECM, or other related business applications.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
* Full-time employment
* Work hours are 7:45 AM to 4:15 PM, Monday - Friday, with a 60-minute lunch.
* Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week, upon successful completion of the required training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
* Salary: In some cases, the starting salary may be non-negotiable.
* You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
* One year as a Business Analyst 3; or
* Seven years of business process analysis experience; or
* Three years of business process analysis experience and a bachelor's degree; or
* An equivalent combination of experience and training.
Other Requirements:
* You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency.
* You must be able to perform essential job functions.
How to Apply:
* Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
* If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
* Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
* Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
* Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ...@pa.gov.
Telecommunications Relay Service (TRS):
* 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
* Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
* Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
* Your score is valid for this specific posting only.
* You must provide complete and accurate information or:
* your score may be lower than deserved.
* you may be disqualified.
* You may only apply/test once for this posting.
* Your results will be provided via email.
Learn more about our Total Rewards by watching this short video!
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little extras that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
* Eligibility rules apply.
01
Have you been employed by the Commonwealth of Pennsylvania as a Business Analyst 3 for one full year or more?
* Yes
* No
02
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03
How many years of full-time business process analysis experience do you possess?
* 3 or more years
* 2 but less than 3 years
* 1 but less than 2 years
* Less than 1 year
* None
04
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05
How much graduate coursework have you completed in Business or Information Technology?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the Attachments tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visit Info/Pages/default.aspx#q3 and click on Other Information.
* 30 credits or more
* 15 but less than 30 credits
* Less than 15 credits
* None
06
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each work behavior carefully. Determine and select which Level of Performance most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The Level of Performance you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the Yes button and proceed to the exam questions.
* Yes
07
WORK BEHAVIOR 1 - SYSTEM TESTING AND PROCESSING
Develop user acceptance test plans and test scripts and conduct or coordinate system testing with users to ensure the product meets agency needs. Ensure all functions, such as payment methods, can be processed within the systems and all information and reports are accurate.
Levels of Performance
Select the Level of Performance which best describes your claim.
* A. I have experience developing user acceptance test plans and test scripts, and conducting or coordinating system testing with users to ensure the product meets needs, AND ensuring functions can be processed within the systems and information or reports are accurate.
* B. I have experience conducting or coordinating system testing with users to ensure the product meets needs AND ensuring functions can be processed within the systems and information or reports are accurate. I have NOT developed user acceptance test plans and test scripts.
* C. I have successfully completed college coursework related to information technology, etc.
* D. I have NO experience or training related to this work behavior.
08
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name of the employer(s) where you gained this experience
* Your experience developing user acceptance test plans and test scripts
* Your experience conducting or coordinating system testing with users
* Your experience ensuring functions are processed and information/reports are accurate
* Your specific duties and responsibilities
09
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
10
WORK BEHAVIOR 2 - PROJECT COMMUNICATION
Communicate the status of existing, pending, and developing projects with executive management, business owners, business relationship managers, key IT technicians and professionals, and other direct reports on a regular basis.
Levels of Performance
Select the Level of Performance which best describes your claim.
* A. I have experience communicating the status of IT projects with executive level management and IT professionals on a regular basis.
* B. I have experience communicating the status of IT projects with IT professionals on a regular basis. I have not communicated this information to executive level management.
* C. I have experience communicating the status of IT projects with non-IT professionals on a regular basis OR I have successfully completed college coursework related to organizational communication, etc.
* D. I have NO experience or training related to this work behavior.
11
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name of the employer(s) where you gained this experience
* Provide details on each project referenced and include the name and level for each project/system referenced, including type of data
* Whom you communicated the status with
12
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
13
WORK BEHAVIOR 3 - COLLECT AND ANALYZE IT SYSTEM INFORMATION
Collect and analyze IT system information gathered through interviews and documentation for the purpose of creating business requirements.
Levels of Performance
Select the Level of Performance which best describes your claim.
* A. I have experience collecting and analyzing IT system information gathered through interviews and documentation. This experience was in a law enforcement environment.
* B. I have experience collecting and analyzing IT system information gathered through interviews and documentation. This experience was not in a law enforcement environment.
* C. I have experience collecting OR analyzing IT system information gathered through interviews and documentation.
* D. I have NO experience related to this work behavior.
14
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name of the employer(s) where you gained this experience
* Your experience with business requirements gathering sessions or meetings
* Provide details on each project/system referenced
* Your specific duties
15
WORK BEHAVIOR 4 - WRITTEN COMMUNICATION
Prepare written, technical, or narrative documents such as business requirements, status reports, implementation plans, testing script materials, and user acceptance documents and plans, which identify progress and/or deviations from objectives. Author narrative and analytical reports that convey application effectiveness in meeting business requirements.
Levels of Performance
Select the Level of Performance which best describes your claim.
* A. I have experience preparing written, technical, or narrative documents such as status reports, requirements and design documents, testing script materials, and user acceptance documents and plans. I was responsible for the final document that conveyed customized information to the intended recipients.
* B. I have experience preparing written, technical, or narrative documents such as status reports, requirements and design documents, testing script materials, and user acceptance documents and plans. I was responsible for compiling a portion of the document, but someone else was responsible for the final version that conveyed customized information to the intended recipients.
* C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, journalism, or communications, etc.
* D. I have NO experience or training related to this work behavior.
16
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
* The name of the employer(s) where you gained this experience
* Your experience with written communication
* Your specific duties
17
If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
* College/University
* Course Title
* Credits/Clock Hours
Required Question
Agency Commonwealth of Pennsylvania
Address 613 North Street
Harrisburg, Pennsylvania, 17120
Website