In this role, the BA Technical Writer will work closely with Developers, Infrastructure and Business to create clear, concise, and organized documentation.
This person will also participate in evaluation and implementation of new tools and technologies.
Primary functions:
- Independently gather information from subject matter expert to organize and write technical specification, process documentation, procedure, release notes and user manuals to meets the organization standards.
- Translate complex technical concepts into easily understandable text for non-technical audience.
- Ensure all documentation complies with establish standards, and best practices including management of version controls to ensure updates are published in a timely manner.
- Manage onboarding process of new tools and technologies.
- Work closely with Business Teams to document requirements for planning and sizing effort. Manage multiple projects simultaneously, ensuring deadlines are met.
- Drive working group meetings. Create clear and concise status summaries with action items.
- Coordinate with Department stakeholders to track milestones, deliverables, and dependencies.
- Assist with production implementation, coordinated user validation, Front to Back UAT as needed.
Experience/Knowledge Requirements
- 8+ years of experience in a Financial organization as a Technical Writer with Business Analysis experience relating to Trading System.
- Good understanding of Infrastructure (Windows, Linux, Database, Network, BCP, SAN) technologies as it relates to Application setups.
- External Systems such Swap Execution Facilities, booking applications Bloomberg, affirmations(ie Markitwire / RTNS).
- Strong written and verbal communication skills.
- Ability to understand and explain technical concepts.
- Excellent attention to detail and organizational skills
- Strong organizational and time management skills.
- Strong work ethic and dedication/meets target dates.
- Proficient with MS Suite - Excel, Word, PowerPoint, Project, Visio, SharePoint, JIRA and Confluence
- Bachelor's degree. Computer Science or Information Systems is a plus.
- Products knowledge OTC IRS, FX, Fixed Income i.e., Credit Single Names / Indices, Treasuries Bills/Bonds/Notes, cash products is a plus.