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Job SummaryThe Business Analyst will collect and document business requirements for reporting and analytics projects to assist the organization in making data-driven decisions. They will help manage customer expectations and relationships. In addition, they will help ensure projects are executed in a timely manner.
Job DescriptionJob Specific Duties- Elicits, analyzes, specifies, and validates the business needs of all stakeholders -- customers or end users.
- Collaborates with project sponsors to determine project scope and vision.
- Clearly identifies project stakeholders and establish customer classes, as well as their characteristics.
- Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
- Works with stakeholders and project team to prioritize collected requirements.
- Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
- Participates in the selection of any requirements documentation software solutions that the organization may opt to use.
- Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
- Develops and utilizes standard templates to accurately and concisely write requirements specifications.
- Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
- Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
- Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
- Assists with the interpretation of customer needs into feasible options, and communicates these back to the business stakeholders.
- Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
- Communicates changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
- Provides guidance and/or instruction to junior staff members.
Qualifications:Minimum Job Requirements:
- College diploma or university degree in the field of business administration, finance, or information systems
- Three to five years related work experience
- Able to exercise and act on independent judgment
- Excellent analytical, mathematical, and creative problem-solving skills
- Excellent listening, interpersonal, written, and oral communication skills
- Logical and efficient, with keen attention to detail
- Highly self-motivated and directed
- Ability to effectively prioritize and execute tasks while under pressure
- Strong customer service orientation
- Experience working in a team-oriented, collaborative environment
Knowledge, Skills and Abilities:- Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
- Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources
- Working knowledge of Windows office systems
- Excellent understanding of the organization's goals and objectives