Business Analyst CINC is a fully integrated cloud-based homeowners' association accounting and property management software system that develops accounting and management software solutions that support the running of the day-to-day activities of Homeowners Associations and Management Companies.
Job Summary: To elicit, document, analyze, and recommend solutions and product requirements based on the business needs of stakeholders, including customers, partners, and internal co-workers. This includes interviewing stakeholders, gathering and compiling requirements to convey to the development teams throughout the software development life cycle. The
Business Analyst will also help support the agile development process, and to confirm that sprint team objectives are met. This position supports product managers and has the opportunity to advance into more senior product management roles.
Essential Functions of the Job: - Consults with the business to understand the context of product issues or development requests, including identifying issues, current and desired future state, objectives, business needs and impacted user groups.
- Documents requirements (business, user and software) and confirms connection to the business vision established by leadership.
- Develops stories and user acceptance criteria for sprint teams.
- Manage requirements communications with business and project stakeholders.
- Confirms the requirements are specified in a manner suitable for the intended audience and are understandable, unambiguous and capable of being implemented and tested.
- Drafts and reviews business, user and non-functional/system level requirements
- Documents and confirms change management procedures are followed.
- Performs detailed UAT testing.
- Communicates changes and new features to internal teams.
Analytical/Decision-Making Responsibilities: - Understands and can utilize the appropriate methods to elicit and document requirements
- Documents the procedures for how the requirements will be managed
- Recommends the appropriate analysis and specification; confirming approach with supervisor before proceeding
- Understands and documents change requests related to requirements to assess overall impact
Knowledge and Skills Requirements: - Strong ability to learn and understand system knowledge and experience in delivering IT solutions, providing comprehensive system advice and understanding user requirements
- Excellent written and verbal communication skills - must be able to communicate fluently in English both verbally and in writing.
- Ability to gather, understand, document and analyze business requirements and support the business to envision future state and what they need to change to support it
- Experience in UAT Testing
- Experience writing and reviewing business requirements
- Experience in written and verbal communications and requirements management with geographically global dispersed project stakeholders
- Experienced in developing relationships with stakeholders with different ranks and backgrounds
- Adhere to formal business analysis methods and tools to manage and control requirements
Requirements Education: - A bachelor's degree in Computer Science, Engineering, Business, or a related discipline; or equivalent work experience
Experience:
- 2-3 years in a corporate IT environment
- 2 years minimum experience in business analysis or related technical field (application development, application support, deployment/implementation and infrastructure)
- Work experience in a software company or IT consulting, preferred
- Experience working on SaaS software, mobile apps, APIs, communications platforms, or payments, preferred
- Experience with association management, property management, or accounting applications, helpful
Soft Skills/Behavioral Requirements: - Results driven, with a strong attention to detail
- Strong sense of operational efficiency, judgment, tact, and decision-making ability
- Receives general direction on a few tasks but mostly moderate supervision
- Able to be flexible in assignments as the prioritization may change on a frequent basis
- Ability to learn new things quickly, to thrive on change, and to strive for continuous improvement
- Good self-management, information presentation and interpersonal communication
- Ability to clearly articulate both problems and proposed solutions
- Proactive approach to identifying issues and presenting solutions and options, and where appropriate, leading to resolution
CINC is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Benefits: - Great working environment
- Growth opportunities
- Work/life balance
- Medical
- Dental
- Vision
- Life Insurance
- Short-term & Long-term disability insurance
- Flexible Spending Plan (childcare & healthcare)
- 401K (matching available)
- 136 hours of paid time off per year
- 10 paid holidays per year plus bonus holiday (birthday - paid day off)
- Free snacks, coffee, and Coca-Cola products (when in office)