DescriptionJob Summary: The UKG Business Analyst (BA) will play a critical role in supporting our rapidly growing consulting practice. Work in this role will center on using enterprise systems, data analysis, and integration projects to help drive large-scale organizational, process, and system improvements. The UKG BA will collaborate with leadership and cross-functional stakeholders to gather requirements, perform data analysis, and ensure smooth project delivery. This role is essential to our ability to make informed, strategic decisions and achieve sustainable growth. Essential Functions / Responsibilities:
- Provide actionable data and analysis to support decision-making for consulting leadership, corporate finance, HR, and sales functions.
- Lead business analysis efforts, including data integration, validation, cleansing, testing, and system integration, working closely with functional and technical stakeholders
- Organize and facilitate stakeholder requirements sessions, translating business needs into clear technical specifications and functional documentation
- Develop and review technical artifacts, including requirements documents, use cases, and test cases, ensuring alignment with business goals
- Promote and implement best practices in data analysis, reporting, and workflow documentation.
- Capture and document meeting minutes, requirements, workflows and best practices
- Communicate progress and outcomes effectively to both internal and external stakeholders, maintaining transparency and alignment
- Participate in enterprise-level project teams to drive process and system improvements.
- Partner with leadership to support practice management, sales tracking, project tracking, and financial oversight
- Ensure data quality and reporting accuracy in systems like Pipedrive and SharePoint and assist in documenting and tracking new projects
- Daily, work with practice leadership to identify new projects from various UKG sources, document new projects in Pipedrive, ensure data quality in Pipedrive and other systems, provide for reporting to external and internal sources
- Research and recommend new software tools to enhance integrations, practice management, and process automation
- Collaborate with Finance on purchase order tracking, invoicing documentation, and quality control.
- Provide general support to practice leadership and sales teams as needed.
- Support other projects, as assigned
- Comprehend and align to established goals and objectives within the framework of the Worldgate Continuous Feedback Approach
- Stay up to date on computer skills and best practices, such as word processing software, spreadsheet software, presentation software, Adobe software, email management, digital calendars, and video conferencing
- Understand Worldgate's mission, values, and behaviors (The Worldgate Way) and ensure that daily interactions with Worldgate internal and external parties align to Worldgate's values and behaviors
- Comply with criminal background check standards by maintaining a clear record throughout employment tenure
Key Competencies:
- Communication and organizational skills
- Business Analysis
- Problem Solving
- Technical Capacity
- Team Collaboration
RequirementsEducation, Experience and Certifications:
- Bachelor's degree in Business Analysis, Data Analytics, Quantitative Economics, or related field.
- 2-5 years of experience in business analysis, preferably in a consulting or IT environment.
Specific Knowledge, Skills & Abilities:
- Proficiency in data analysis using Microsoft Excel, SQL, and BI reporting tools
- Strong organizational, communication, and attention-to-detail skills
- Familiarity with back-end database systems, database languages, and the UKG Infrastructure (a plus).
- Ability to research and learn new products relevant to the role
- Proficiency with essential computer software, including word processing, spreadsheets, presentations, Adobe, email management, digital calendars, and video conferencing
Worldgate provides equal employment opportunities to all employees and applicants