Job Overview: We are seeking a Business Analyst on behalf of our client, a niche services and solutions provider to U.S. Life Insurer and Reinsurer clients. The Business Analyst plays a critical role in analyzing business performance, identifying opportunities for growth, and improving operational efficiency through data-driven insights. This role is essential to supporting strategic decision-making and enhancing the overall effectiveness of our client's commercial propositions. The ideal candidate will be self-motivated, analytically inclined, and experienced in financial services, with a strong focus on data management and performance evaluation. Key Responsibilities:
- Data Analysis:
- Gather, analyze, and interpret large data sets to assess case manager performance and evaluate Key Performance Indicators (KPIs).
- Develop KPIs aligned with strategic objectives to improve business processes and customer satisfaction.
- Provide actionable recommendations based on data analysis to drive growth and enhance operations.
- Reporting:
- Create and maintain regular business performance reports using SQL, Power BI, and Excel.
- Identify trends and areas for improvement, tracking performance against targets.
- Collaboration:
- Collaborate with cross-functional teams, including case managers, operations, and management, to deliver data insights that support decision-making.
- Systems and Infrastructure:
- Streamline data collection and reporting processes to reduce manual intervention and scale the business.
- Build and maintain management dashboards to present data and insights effectively.
- Database Management:
- Manage internal Microsoft SQL Server database.
- Improve and document data architecture and ensure robust control frameworks for data management.
- Prioritize and meet business and information needs through enhanced data management practices.
- Technical Support:
- Troubleshoot hardware and software issues and guide users through problem resolution.
- Collaborate with external IT and development teams on complex issues and system upgrades.
- Assist in onboarding new team members, including managing licensing requirements.
Requirements Include: Education:
- Bachelor's degree in Business Analytics, Engineering, Computer Science, Finance, Economics, Information Technology, or a related field.
Experience:
- 2+ years of experience in a Business Analyst role, preferably in the financial services industry.
Skills:
- Proficiency in data analysis tools such as Excel, SQL, and Power BI.
- Strong analytical and problem-solving skills with attention to detail.
- Experience in developing and monitoring KPIs and SLAs.
Knowledge:
- Familiarity with database management, data architecture, and automation solutions.
- Ability to streamline processes and implement scalable data solutions.
Key Competencies:
- Strong communication skills, with the ability to present complex data clearly.
- Ability to work independently and collaborate within cross-functional teams.
- Detail-oriented with a focus on improving business operations and growth.
Additional Information:
- Work Environment: Hybrid, with a combination of in-office work in Westport, CT, and remote work flexibility.
- Travel Requirements: Minimal travel required for the position.
- Benefits: Competitive salary, healthcare, 401(k), and other company perks to be discussed during the interview process.
How to Apply: To apply for this position, please click the Apply button at the top right of your screen. Alternatively, you can email your application to ...@ssgresume.com. Please include your resume and any other relevant documents that showcase your qualifications and suitability for the role. We appreciate your interest in joining our team and look forward to reviewing your application. Company Overview: Our client provides innovative services and solutions to U.S. Life Insurer and Reinsurer clients, focusing on managing in-force blocks of business and creating programmatic policy buyback solutions. They leverage data-driven insights to enhance business performance and drive strategic decision-making. Equal Opportunity Employer Statement: Search Solution Group is an Equal Opportunity Employer committed to fostering an inclusive workplace where diversity is valued and respected. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status in our hiring process or employment practices. We believe that a diverse workforce brings unique perspectives and strengths, driving innovation and growth. All employment decisions are based on qualifications, merit, and business needs. We welcome applicants from all backgrounds to apply and contribute to our team. Disclaimer: Please note that the job description provided is not exhaustive and is subject to change. Additional duties may be assigned as needed to meet the evolving needs of the organization and to ensure the successful completion of projects and objectives.