Business Requirements Analytics and Analysis
- Write effective business requirements that technology can utilize to design and code and project managers/delivery managers understand to enable them to track the strategic direction of projects and inclusion of requirements thru to delivery.
- Assist in the identification of opportunities via analytics and work collaboratively to develop and propose solutions to the appropriate business or technology owner.
- Maintain a good working relationship with project managers/delivery managers to enable tracking and reporting out on requirements requested vs. implemented for status updates, job aid documentation, and training communication needs, as well as return on investment (ROI) tracking.
- Write initial test scripts for user acceptance testing (UAT) and post go-live to ensure requirements are effective and can be effectively utilized by CAF associates. Coach more junior analysts to do the same.
- Maintain an inventory of requirements to draw from, compare, etc. for efficiency in business requirement writing and analysis.
- Assist in the determination and analysis of ROI projections and actuals, examples, performing screen function/use testing and transcribed analytics to understand themes.
- Perform exploratory analysis and specific interaction analysis for various stakeholder needs and develop analytics and reporting to support tracking of existing requirements and continuous monitoring to help drive key decisions and training needs.
- Research tools needed for quality and efficiency of team and partnership interactions: such as LeanKit, Dashboards, etc.
Qualifications and Requirements
- Bachelor's degree or the equivalent experience in relevant field required
- 2-3 years' experience in Business Analyst or Data Analyst positions or related field required
- Proficiency in Microsoft suite of software (Word, Excel, PowerPoint, etc.)