Location: Milton,VT, USA
The Business Analyst will support the Server Applications Team within the Office of Information Technology and will be responsible for interfacing with the business unit to review requirements, lead JAD sessions, schedule meetings, prepare test plans, and create system requirement documents for use by system analyst to produce detail design documents for specific projects. Facilitates training for business users. Analyzes business requirements and proposes effective and user-friendly solutions to business stakeholders. Assists in the development phase and serves as a strong liaison between development team and business stakeholders. Consults with vendors or technical staff to ensure functionality of automated system is consistent with laws, regulations and best practice standards; ensures that users adhere to relevant laws, regulations and best practice standards. Develops change management plans for transition to new or upgraded systems. Documents business processes for users of new or upgraded systems. Participate in evaluation of new technologies or solutions to improve service and efficiency of systems. Participates in establishment of standards and procedures to be used in development of systems. Provides customer support for maintenance of systems. Researches and analyzes system/user problems by applying a variety of analytical and research techniques.