Business Analyst
: Job Details :


Business Analyst

Creative Solutions Services, LLC

Location: Los Gatos,CA, USA

Date: 2024-12-20T16:41:33Z

Job Description:
Business AnalystFully RemoteFulltime OpportunityJob Description:Role Responsibilities
  • Work with large, complex data sets to identify business insights, opportunities, and data anomalies including:
  • Monitoring web performance and identifying and reporting on trends across key business dimensions (geo, journey, traffic channel, etc.)
  • Set up automated alerts in the tool and take appropriate action to investigate and explain or to escalate when necessary.
  • Monitor client store performance weekly and support category managers with insights.
  • Use Power BI or Adobe Analytics reports (commerce data) to track client store performance and ensure trends are healthy.
  • Monitor open tickets/requests with partner teams to understand progress and cross-group work-items.
  • Provide subject matter expertise of data systems to identify and build performance reporting and content to support our weekly and monthly rhythms.
  • Partner across teams utilizing clear, concise, and effective communication to assist in operational reporting projects, root cause analysis, and issue and resolution management.
  • Work with Category and Program Managers to define performance overviews, roadmap for tracking, reporting, and communication.
  • Ensure that all analytics content is ready for running of the business deliverables provided by partner teams.Candidate Requirements
  • Proficiency in Microsoft Excel, PowerPoint, and experience using web analytics software required.
  • Excellent analytical problem-solving skills and ability to synthesize data from multiple data sources to drive data-driven decisions.
  • Demonstrate curiosity and critical thinking to solve challenging problems and ability to drive outcomes in ambiguous situations.
  • Excellent cross-team collaboration with ability to work across organizations and reporting boundaries to get things done.
  • Comfort working against aggressive deadlines with strong bias for action.
  • Drive analysis and insights of KPIs and ability to simplify and present complex data visually.
  • Good written and verbal communication skills with high attention to detail. #J-18808-Ljbffr
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