BUSINESS ANALYST:Work Schedule:Monday - Friday, 9:00 AM - 5:00 PM (Can be flexible)Duties/Responsibilities:
- Ability to collect and analyze data related to financial systems and customer support.
- Ability to articulate issues and remedies to team members and stakeholders.
- Customer service skills and ability to support taxpayers and other front-end business staff.
- Critical thinking and troubleshooting for complex issues.
- Data entry proficiency for financial recordkeeping and financial record management.
- Collaborate with cross-functional teams to provide insights and recommendations that drive business decisions.
- Works independently to satisfy prioritized tasks and duties.
- Self-starter that can learn and operate unfamiliar applications and tools as needed to perform duties.
- Self-starter that can work and perform duties with minimal supervision.
Mandatory Skills/Qualifications:
- Bachelor's degree in a relevant field, such as business, accounting, finance, or similar.
- 3+ years of experience as a business analyst in a financial background.
- Strong analytical and problem-solving skills with a keen attention to detail.
- Proficient in business tools such as Microsoft Office products.
- Proficient in letter writing, notetaking, and analysis of laws.
- Experience with spreadsheet software like Excel or Google Sheets.
- Excellent written and verbal communication skills with the ability to present reports and issues to team members and stakeholders.
- Data entry proficiency and fast, accurate skills that can assist in timely input to support systems
Desired Skills:
- Familiarity with GenTax application.
- 5+ years of experience in business environments.
- Proficiency in supporting new systems and processes.
- Previous work in tax administration and taxing programs.
- Experience in administration of taxes including sales tax, short-term rental tax, alcohol beverage licensing, and occupational licensing.
Must be computer literate, proficient in Microsoft Suite. Knowledge of QuickBase preferred but not required.Standard Background Check.