Summary:
The Business Analytics Manager plays a pivotal role in the effective management, governance, and delivery of analytics solutions within the hospital setting. This position is responsible for overseeing business intelligence tools, report objects (RO), system integrations, data governance, and analytics platforms to support organizational decision-making. The ideal candidate is a highly organized, detail-oriented professional with extensive experience in analytics management, data governance, and process improvement.
Responsibilities:
Operations
- Collaborate with clinical, operational, and financial leaders to align analytics priorities with key organizational goals.
- Responsible for overseeing the daily operations and performance of the analytics team, ensuring alignment with organizational goals.
Cogito Reporting and Operations Management
- Oversee the governance, creation, and maintenance of RO.
- Manage Cogito tools and processes, including:
- Upgrades, Novas, and Checklists
- Radar Dashboards and Scorecards
- SlicerDicer and Workbench
- Cogito SQL and Extract Framework
- Metrics tracking and enhancements.
- Develop SQL-based reporting solutions using:
- SSRS, SSAS Tabular Cubes, Power BI, Tableau (end-of-life)
- Lead the end-to-end report request process, from identification and gathering to execution and delivery.
Cogito Systems Administration
- Manage and maintain ETL processes, backups, and upgrades for:
- Clarity, Caboodle, SQL Server, SSAS, and Custom ETL
- Linux server environments.
- Ensure the reliability and performance of Cogito environments.
Web Application Development and Management
- Administer and enhance custom web applications, including:
- Atlas (Hub, System, Documents)
- Report Request Portal
- Carevan
- GIT repository management.
- Manage Enginer
- Drive web-based analytics initiatives and ensure seamless integration with other platforms.
Vendor Extracts
- Oversee the automated web application managing 27,000+ annual tasks.
- Ensure extract reliability and compliance with vendor requirements.
Data Governance
- Create and update documentation for ROs and standard operating procedures (SOPs).
- Manage and curate term definitions, collections, and the report catalog to ensure governance compliance.
- Regularly review and optimize reporting assets for alignment with organizational needs.
Survey Creation and Management
- Play a key role in the preparation and submission of surveys, including but not limited to:
- Leapfrog
- IDPH Annual Hospital Questionnaire (AHQ)
- Medicare Cost Reports
Qualifications:
Education
- Bachelor's degree in Business Analytics, Computer Science, Data Science, or a related field (Master's preferred).
Experience
- Minimum of 5 years in business analytics or a similar role in healthcare.
- Strong background in business intelligence platforms, ETL processes, and SQL-based reporting.
- Experience managing Clarity, Caboodle, or other healthcare analytics systems is highly desirable.
Technical Skills
- Proficiency with SQL, SSRS, SSAS Tabular Cubes, Power BI, and Tableau.
- Strong understanding of data governance principles and practices.
- Familiarity with web application development tools and GIT repository management.
Competencies
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal abilities.
- Proven track record in project management and cross-departmental collaboration.