Business Application Specialist
Location: Knoxville TN (Relocation assistance Provided)
Pay: $129,000 + 20%-40% Annual Bonus ($150,000-$180,000 Total Compensation)
Summary
The primary role of the Business Applications Specialist (BAS) is to improve business operations by implementing and optimizing enabling technologies.
BASs evaluate business processes to identify areas for improvement, gather and document business requirements, design technology solutions that align with business goals, create detailed technical specifications for development teams, test new systems to ensure they meet requirements, and provide post-implementation support to resolve issues and optimize performance.
The BAS is also responsible for application support including developing and maintaining a thorough knowledge of applications and associated business processes, implementing system upgrades, providing user training and technical support, managing software licenses, and implementing security controls.
Additionally, the BAS provides thought leadership representing the Information Services department on cross-functional teams and by exploring new technologies and industry best practices to continually enhance the company's business applications portfolio.
Responsibilities:
Support & Maintenance (45%)
- Responsible for maintaining assigned systems by applying a thorough operational and functional understanding of the supported systems:
- Resolve and recover any technical problems affecting production systems
- Develop and maintain a thorough knowledge of supported applications and business processes / procedures
- Develop and deliver technical user training
- Recommends system improvements and/or enhancements
- Fulfilling ad-hoc information requests through the use of SQL queries and custom programs
Technical Leadership (40%)
- Design, develop and implement computer specifications and programs.
- Plans, develops, tests, and documents system applications, applying a thorough knowledge of programming techniques, computer architecture and database management.
- Evaluates user requests/needs for new application functionality by applying strong problem analysis techniques to determine feasibility, cost and time required, compatibility with current system capabilities.
- Assist in the definition of user requirements and in the development of functional specifications.
- Maintain a thorough knowledge of all development tools and techniques used by the company
Strategy (15%)
- Provide additional business support by: Participating in cross-functional teams Supplying relevant information and perspectives to Information Services staff members and Team Leaders and Exploring new technologies and industry best practices/trends to continually enhance the company's current and future business applications.
Qualifications and Specialized Skills
- Bachelor's Degree of Arts or Science in Computer Science, Information Technology, or Business
- 5+ years of relevant Business Application experience.
- Must have comprehensive knowledge of problem analysis and structured analysis, design and programming techniques.
- Proficiency in the following (primarily SQL and X++):
- Designing and developing tables, queries, stored procedures, forms, and reports utilizing: X++, .Net Framework (VB.Net, ASP.Net, C#, LINQ), SSRS.
- Preparing data and producing specialized spreadsheets from queries utilizing supporting tools such as MS Excel and Power BI.
- Structured Query Language (SQL)
- MS SQL Server
- MS Office Suite – Excel Pivot Tables
- Integration tools and techniques
- Reporting tools and techniques; Analysis Services, Reporting Services, Power BI
- Web Development tools and techniques; HTML, JavaScript, JSON, jQuery, AJAX, Web Services, SharePoint
- Electronic Content Management
- Source Control tools and techniques; SVN, MS SourceSafe
Key Business Application in our environment:
- Microsoft Dynamics D365 F&O
- Flintfox TPM
- Data Mason Vantage Point EDI
- Traksys
- Wonderware
- Product Vision
- PowerCenter Consumer Tracking
- UKG – HRIS
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