Location: Buffalo,NY, USA
Job Description
Job ID 36019 Full/Part Time Full Time Shift 1ST Posting Start Date 10/10/2024 Posting End Date 11/10/2024
Description
At Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals.
Citizens is seeking a motivated, highly successful, proven Relationship Manager with experience in moderately to less complex portfolios, and a strong grasp of sales and credit skills. This senior level performer will have an immediate impact. We reward you with an uncapped incentive opportunity and the ability to grow your career with a world class organization.
Primary responsibilities include
* Develop consultative relationships with small business clients in your target market with annual revenues ranging from five hundred thousand to five million dollars.
* Understand the client needs, provide value added solutions, manage a portfolio of existing customers and drive new commercial customer relationships.
* Partner effectively with an award-winning business banking team offering a wide array of product solutions that will enable you to enhance the customer experience, increase loyalty and improve the profitability of customer and the Bank
* Complete Business Banking University and Drive Sales training in your initial four-week orientation and a commercial credit training program to insure you're prepared to identify, assess and mitigate lending risk.
* Maintain strong market knowledge and develop, retain and expand relationships with Centers of Influence i.e. CPA's and Attorneys.
* Actively engage in significant community activity to expand potential customer base.
Qualifications, Education, Certifications and/or Other Professional Credentials
* Bachelor's degree or equivalent combination of education and experience, required.
* 2+ years in a Business Banking Relationship Manager role or related business lending experience preferred.
* Business to Business sales experience required.
* Motivated self-starter with demonstrated leadership ability and potential.
* Successfully operate in a team atmosphere building upon and leveraging strong internal and external network.
* Ability to succeed in a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction
* Proficiency with portfolio/account management preferred.
* Ability to understand core business products and services. Consistent record of sales and outside calling skills.
* Excellent communication (written & verbal) and interpersonal skills.
* Ability to develop strong customer and colleague relationships.
Hours and Work Schedule
* Hours per Week: 40
* Work Schedule: Monday thru Friday
Pay Transparency
The salary range for this position is $95,000 - $120,000 per year plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Awards We've Received
Disability Equality Index Best Places to Work for People with Disabilities
Fair360 Top Regional Company
FORTUNE's World's Most Admired Companies
Human Rights Campaign Corporate Equality Index 100 Award
Military Friendly Employer
Age-Friendly Institute's Certified Age-Friendly Employer
Bloomberg Gender Equality Index, Standout
Dave Thomas Foundation's Best Adoption-Friendly Workplace
Forbes America's Best Large Employers