Compensation:Renaissance offers a comprehensive benefits package, recognition, and opportunities for professional growth, with competitive salaries. The salary range for this position is between $50,000 and $60,000, based on the candidate's relevant experience.
Position Summary:Reporting to the Director of Programs, the Business Counselor (Spanish Speaking) is responsible for communicating with Business clients by providing business counseling and technical assistance to clients, providing outreach to local entrepreneurs and representing Renaissance at marketing and outreach events. The Business Counselor will also assist the small businesses with access to capital and packaging a loan application should the small business owner qualify. The Business Counselor will primarily serve clients in the New York City area.
Responsibilities:- Counsel clients on the technical aspects of their businesses.
- Counsel clients to understand their financial situation and provide cash flow guidance.
- Share best practices in business counseling and financial analysis.
- Assist the clients with REDC loan application and documentation.
- Conduct site visits to client business locations.
- Conduct marketing and outreach activities to promote REDC services.
- Organize and lead workshops for small business owners, as needed.
- Maintain close client contact to ensure satisfaction and anticipate financing needs.
- Uphold confidentiality of all client information.
- Meet expectations for attendance and punctuality.
- Perform other related duties as assigned.
Qualifications:- Bachelor's degree or equivalent combination of education and experience.
- Bilingual/fluent in English and Spanish.
- Formal or informal experience managing a small business.
- Excellent knowledge of local businesses and resources in New York City.
- Strong background in client management and customer service.
- 2+ years of experience in small business counseling.
- Strong analytical, verbal, written, and interpersonal communication skills, with the ability to present information to a diverse customer base.
- Finance and Accounting knowledge preferred
- Commitment to confidentiality of sensitive materials and information.
- Strong organizational skills with attention to detail.
- Ability to quickly gain knowledge of local businesses and resources.
- Hands-on experience working with small business owners is a plus.
- Experience working with low-income individuals in diverse communities.
- Proven ability to multitask, work under pressure, and meet deadlines.
- Proficiency in Microsoft Office Suite (specifically MS Word and Excel), Salesforce, and Google Documents.
- Location Requirement: This is a hybrid remote position with initial 3 months of on site training in our NYC Office
How We Work:At Renaissance, we are committed to serving the communities we support with dedication and excellence. We are a results-driven organization focused on empowerment and impact. Our employees are accountable, pragmatic, innovative, and collaborative, with a strong commitment to community service and development. We embrace strategic thinking and a commitment to racial equality, treating each other and the communities we serve with respect and dignity. All employees are expected to:
- Support a safe and healthy work environment.
- Value collaboration with people of diverse cultures, races, genders, ethnicities, beliefs, and experiences.
- Understand the concepts of institutional and structural racism and their impact on underserved communities.
- Maintain a positive, helpful attitude.
Who We Are:Renaissance Economic Development Corporation (REDC) is a 501(c)(3) nonprofit organization whose mission is to build-up low-to-moderate income and immigrant communities in New York City by providing low-interest small business loans along with training and counseling services. REDC is an affiliate of Asian Americans for Equality, one of the country's leading community development nonprofits. As an organization deeply rooted in the communities it serves, REDC works hand-in-hand with local business owners to ensure their long-term success. Renaissance also provides financial literacy services and comprehensive technical assistance to small business owners and entrepreneurs each year through individual counseling and classroom sessions.We are US Treasury certified Community Development Financial Institution (CDFI), Small Business Administration (SBA) Intermediary Microlender, and SBA Community Advantage (7a) lender. Renaissance's lending activities are guided by a commitment to increase business opportunities for low-income, minority, women, and immigrant entrepreneurs.