Job DescriptionHerb Chambers Honda of Seekonkhas a fantastic opportunity to start a long and rewarding career for the right person!We are seeking a Client Care Specialist to work in our Sales BDC department.This position will be responsible for handling Internet leads, inbound phone calls, and customer retention.Immediate Opening AvailableJob Responsibilities:
- Receive inbound calls and internet leads and follow up with clients in a prompt, courteous manner, letting each customer know that they are our number one priority.
- Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership.
- Obtain customer information and keep accurate database.
- Maintain a dealership standard for response time.
- Set up sales appointments with all customers with the focus that all customers are prospective long-term customers.
- Handle minor customer complaints and misunderstandings.
- Must be available to work weekends, nights and holidays
Benefits Include:
- Health, dental, Vision and life insurance
- 401(k) with company match
- Flexible schedule
- Paid Time-Off
- Top-tier pay plan
Submit your resume!Requirements
- Must have flexible schedule and able to work weekends
- Must be self-motivated and performance driven
- Must be able to attend training
- Proven experience in sales. Auto sales preferred but not required
- Strong written and verbal communication skills
- Highly organized with the ability to learn quickly
- Strong computer and typing skills
- Professional and personable demeanor