Location: Milan,MI, USA
Description
START DATE: please note we have flexible start date from January 2025 to September 2025.
Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. Safety is the top priority, and the operations culture is defined by teamwork, diversity, and a shared work ethic that keeps the business running smoothly. The team takes pride in delivering the quality service Amazon is known for globally.
Note: You must have the right to work in the country of employment by the start date.
Key job responsibilities
Amazon is looking for ambitious, curious and versatile individuals to join our unique world as interns. Our Amazon EU internship will provide you with an exceptional opportunity to experience a fast-paced, dynamic and internationally diverse environment; it will boost your resume, and provide a superb introduction to our daily responsibilities. We are looking for a highly driven, entrepreneurial, analytical and customer-obsessed Business Developer Intern. You will join the team before the launch of a new service offering and will contribute to the development of a strong pipeline, and to collecting market segment and customer insights to improve the product and delight the Amazon customers. You are the ideal candidate if:
* You are excited by contributing to launching and help developing a new business
* You love to identify and interact with current and potential future customers, listen to their needs, and work to find the best solutions for them
* You are a self-starter, and can juggle multiple priorities to make things happen in a fast-paced, dynamic, and often highly ambiguous environment
* You are able to help manage the relationship with partners and prospects, and meet and exceed program goals.
* You are able to translate customer needs into product requirements
* You can easily shift from strategic thinking to rolling up your sleeves and executing, in order to deliver results
* This role will require moderate domestic travel (max. 25%).
Key job responsibilities:
* Deliver Results: Identify market segment opportunities for our new service offering.
* Customer relationship management: Building and maintaining strong, trustful relationship with our potential future customers
* Cross-functional collaboration: Relay market segment needs and requirements back to internal Amazon teams including Product Management and Tech teams
* Dive deep: Measure performance, articulate root-cause analysis, and link to specific improvement areas
* Invent and Simplify: Analyze current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance
A day in the life
Our internships are educational opportunities that allow you, our future managers, to discover how we lead and develop our teams of associates. You'll immerse yourself in the fast-paced, complex world of our Fulfillment Centers, Sortation Hubs, and Delivery Stations, witnessing how our managers engage their teams to fulfill customer expectations.
This internship will place you at the heart of our operations, enabling you to trace the journey of a customer order. You'll gain a realistic job preview of the full-time opportunities awaiting you within our organization.
You'll learn how our managers cultivate a safe, productive environment, harnessing the full potential of their teams through effective engagement and performance management strategies. This is your chance to develop skills that will propel you towards a rewarding career with Amazon.
About the team
Intern Community:
* As an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.
Support:
* The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.
Learning Sessions:
* Exclusive learning sessions will further enhance your skills, granting you access to Amazon's cutting-edge learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.
Opportunities:
* Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.
Internship Start Dates across the year:
* We are hiring interns to start anytime from January through September 2025. Each month, we'll hold 1-2 onboarding days for new hires.
Basic Qualifications
* Currently in your penultimate or final year and working towards a university degree in business, marketing, finance, economics, or a related field
* Eligible to complete a full-time internship of 3-6 months.
* Highly proficient in both spoken and written English and the local language of the country you are applying for (Common European Framework of Reference C1)
Preferred Qualifications
* Strong problem-solving and analytical skills, with the ability to identify process improvements and innovative solutions.
* Excellent communication and teamwork skills, able to collaborate effectively with others.
* Demonstrated curiosity, proactivity, and willingness to take on challenges in an ambiguous, fast-paced environment.
* Experience in the B2C logistics industry.
* Expert use of MS Office Suite, CRMs, sales and marketing automation tools (e.g. Salesforce.com), eLearning tools
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.