Title: Business Intelligence Manager
Location: DocGo HQ- 35 West 35th Street, New York, NY 10001
Salary Range: $110,000-$140,000 annually
Employment Type: Full-Time, On-Site
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k
About DocGo: DocGo is transforming healthcare with peerless innovation and on-the-ground care. Our mobile workforce of thousands of full-time traveling clinicians and our proprietary, AI-powered software leverages robust medical record integrations to drastically improve patient outcomes. In our tireless pursuit of high-quality, highly affordable healthcare for all, DocGo makes the impossible possible. We're revolutionizing the delivery of healthcare and we need a Business Intelligence Manager to join us.
About the Job: The Manager, Business Intelligence plans the strategic and tactical work associated with providing high quality reports and data-driven insights to DocGo's executives, management team, and customers. This role works cross-functionally to determine data requirements and provide creative solutions implemented on our business intelligence applications. In addition to planning and executing on projects to create complex dashboards and reports utilizing Tableau, the Manager, BI helps plan strategies for data availability and governance, managing a backlog of priorities for other team members and data engineers.
Duties and Responsibilities - Work closely with stakeholders from across the business, including operations, product, engineering, and senior management to identify and prioritize needs for BI solutions
- Proactively identify business challenges and opportunities through data analysis, and work with business leaders to find strategic solutions
- Manage a team consisting of BI analysts and others, as directed
- Manage the end-to-end process from request intake to delivery of new reports and dashboards requested by stakeholders and customers
- Collaborate with data engineering team members to regularly agree on priorities for data onboarding, automation, system maintenance/upgrades, and other technical projects
- Create, modify, and maintain reports, dashboards, visualizations, and other BI tools to support business decision-making (mainly through Tableau)
- Contribute to presentations to executives and department leads highlighting data trends and opportunities
- Write documentation for BI tools produced, SOPs and provide user support as necessary
- Perform ad-hoc reporting to meet timely business needs
Requirements and Qualifications - Bachelor's degree in business, statistics, math, data science, computer science or another related field
- 3+ years of relevant analytics and stakeholder management experience
- Experience in healthcare preferred
- Strong analytical and data wrangling skills, with proficiency in popular BI tools including Tableau Desktop and Excel (including Power Pivot, Power BI and Power Query) and SQL (preferred)
- Experience combining data from disparate data sources to identify insights that were previously unknown
- Committed to continuous improvement, with a passion for building processes/tools to make everyone more efficient
- A caring, customer service attitude, with a strong commitment to operational excellence, and dedication to DocGo's mission and values
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.