Location: Wye Mills,MD, USA
The Business Office takes care of the majority of data that captures the college's financial position. Covers the areas of accounts receivable and cash receipts. Accepts payments from students, employees, campus organizations and outside agencies such as the state, counties and businesses, managing millions of dollars a year. Reconcile and input the cash receipts from the college's off-site campus. Manage all of the receivables, student, businesses, and the loan receivables. Sponsor billing for students and courses. Responsible for overseeing the college's accounts both students and loans sent to collections and working with the state collection agency and outside collection agency. Review financial aid postings to student accounts and responsible for the proper billing and receiving of scholarship donations. Review financial aid postings to student accounts and responsible for the proper billing and receiving of scholarship donations. Work closely with other departments regarding term based initiatives affecting student billing and A/R account impacts. The office as a whole takes an active role in the fiscal year-end processes, ensuring that receivables and G/L entries are recorded properly following year-end procedures.
The Business Office Manager is essential to the accurate recordation of the college's cash receipts and disbursements, internal control implementation, and general customer service. The Business Office manager also has a major responsibility in the college's annual financial statement audits, ensuring that year-end adjustments are entered correctly and cash, accounts receivables are accurately reconciled
* Supervises the daily operations of the Business Office as it relates to staffing, training, workflow, and duties. Provides guidance to staff on all Accounts Receivable /Business Office issues as they arise. Serves as liaison between the Business Office and the college community, the students and the general public. Supervisor duties may include, but are not limited to, managing workflow, setting goals, hiring, training, evaluating performance, providing feedback, creating/maintaining schedules, signing off on time/attendance, helping to resolve employee issues/discipline.
* Maintains full responsibility of the College's billing system
* Responsible for ERP functionality for supervision of billing table updates, testing and implementation of changes in tuition and fee rates.
* Maintains full responsibility for the collections process for credit and non-credit tuition. Audits student accounts and resolves billing and collection issues. Supervises the referrals to unresolved collections to the State of Maryland Central Collection unit.
* Supervise the coordination with the Registrar and the Director of Financial Aid during the de-registration process to establish status of student accounts for protecting, billing, adjusting, or dropping of charges. Identifies problem accounts and initiates collection process, including blocking students from future registration, receipt of diplomas, grades, and transcripts.
* Maintains the Child Care Career and Professional Development Fund (CCCPDF) for funds received from MSDE for students who meet the eligibility requirements in the Early Childhood Education degree program. Coordinates with the Director of Fiscal Affairs, and the Continuing Education program co-coordinator to identify eligible students, addressing students' accounts during the registration and payment process, and billing students not covered by the grant.
* Coordinate Pell transmittal postings for the Financial Aid office each semester. Supervises the student refund and invoicing process. Responsible for the auditing of students accounts, third-party sponsor and contract billing, refunds, financial aid reimbursements, bookstore charges, library charges, non-sufficient fees, and miscellaneous charges.
* Responsible for billing for the military program MyCAA for spouses of military personnel, processed through the Department of Defense Academic Institution Portal and serves as back-up for the Department of Defense GoArmyEd tuition assistance program. Supervises the functions related to Post 911 GI Bill (Chapter 33) benefits for military students and coordinates with the Veteran's Affair counselor to identify students participating in the Post 911 program to protect student accounts from the semester deregistration process.
* Develops and coordinates new policies, procedures and regulations and communicates to the Business Office staff affecting accounts receivable processes of the College.
* Supervises the coordination of the Business Office annual calendar and semester due dates.
* Acts as backup for all functions of this position's supervised staff.
* Acts as liaison to IT for related daily operations software as well as on the Student Finance Module for self-serve, testing, student communication, and archiving purposes. Presents information and addresses student questions on the module. Works with web design staff on related updates.
* Supervise and assist with record retention of college records.
* Answer financial questions/concerns by cost center managers and college staff.
* Maintain relationship with credit card processor(s) and answer any inquiries or draft requests (implement any changes).
* Coordination of data transfers with Financial Aid, Registration and Continuing Education departments (includes documentation of policies and procedures).
* Supervision and approval of all CE Billings, Direct Billings, Sponsorship Billings, County Billings, ESHEC billings and collection of balances and reconciliation of balances to ledger.
* Assist Director of Fiscal Affairs on special projects and concerns, such as preparing Business Office benchmarks and assess outcome.
* Prepare year-end papers and perform year-end computer processes.
* Answer financial questions/concerns by cost center managers and college staff.
Bachelor's degree in accounting, business, business administration, or closely related field, required. Three (3) years of relevant accounting/ERP experience required and supervisory experience preferred Demonstrated success in personnel management and office coordination. Thorough knowledge and understanding of generally accepted accounting procedures, college fund accounting and internal accounting controls. Ability to work well under pressure with attention to detail and deadlines. Excellent written and oral communication skills. Good organizational skills. Ability to deal effectively with students, administrators, staff, and auditors.
* Most of the job is sedentary, however, occasional periods of light work may be required;
* Lifting up to approximately 35 lbs. occasionally.
* The worker may be exposed to primarily to inside office conditions.
* Visual acuity appropriate for an administrative position,
* Hearing, grasping, pushing, pulling, lifting, reaching - occasionally,
* Climbing stairs - occasionally,
* Walking, frequently,
* Occasional travel may be required