ABOUT US: Regal.io empowers businesses to add a human touch at key moments in their online experiences in order to win customers over and drive more sales. Our branded, event-driven calls and texts skyrocket answer rates by treating customers like royalty, and drive 25%+ more revenue. Growing revenue is the top priority for every C-level executive. Marketing spend and website optimization is table stakes already, and now the fastest growing businesses are adding a human touch to better convert website visitors. 100+ leading brands including Kin, Ro, Angi, Ethos, Fidelity Life, Career Karma and AAA use Regal.io to proactively engage their customers in real-time with event-driven calls and text messages, which result in higher conversion and more revenue. Our team is led by industry veterans who previously built Handy (acq. by IAC / ANGI Homeservices in '18), and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We share common set of values that we look for in every new hire: *Customers are royalty *Data beats opinion *Fast-paced execution wins *Growth mindset *Enjoy the journey Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings! We are seeking a Business Operations Associate to report directly to the Co-founder & CTO, Rebecca Greene. You will work closely with Rebecca and the Exec team and play a key role in helping the organization focus on and achieve its most important goals. RESPONSIBILITIES:
- Improve the processes and operations of the product, data & tech orgs to achieve goals
- Support efforts to expand external reach and communications of the co-founder & CTO e.g., draft blog content, create product videos, develop case studies
- Help with culture-building efforts that reinforce the regal values and a culture of learning and innovation
- Drive execution and own performance of special projects (e.g., optimizing AWS costs, competitive analysis)
- Create data-driven reports and decks for internal meetings, clients, and the board
ABOUT YOU:
- 1-2 years experience in management consulting, at large tech or at a startup
- Generalist: You work hard, learn quickly, and like wearing many hats
- Strong entrepreneurial mindset: embrace challenges, self-motivated to work independently on tight timelines to achieve ambitious goals
- Extremely detail-oriented: organized and comfortable navigating complex work processes, tight timelines, and changing teams
- Data-driven: Analytical, excellent with excel and presenting data
- Good writer: Enjoy writing documentation - long form articles and presentations
- Nice to have: Product-oriented - Previously have worked closely with engineering and product teams
BENEFITS/PERKS:
- Competitive compensation packages, including early stage equity
- 401k plan
- Flexible PTO & 11 paid holidays
- Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
- Paid parental leave
- Growth Mindset learning and development stipend
- Happy hours, team outings, & annual off-sites!
- Pre-tax commuter benefits
- Complete laptop workstation
- & more!
$60,000 - $75,000 a year The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal.io offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer.
POSITION LOCATION & OFFICES: This position is only available in New York City. We have offices in NYC (HQ- NoMad) & Boston (Downtown/Financial). Hybrid roles are required in office T/W/TH and office optional M/F. Covid protocols and vaccination policy in place.