Business Operations Manager
: Job Details :

About the role

Firstbase is on a mission to simplify company formation and operational success for entrepreneurs around the globe. We're building the tools that founders need to focus on innovation while we handle the complexities of compliance, finance, and operations.

We are seeking a Business Operations Manager to join our team and play a pivotal role in driving strategic initiatives, incubating new products, and ensuring smooth operational execution across the company. This is a unique opportunity to work on data-driven initiatives, bring products to market, and maintain the operational rhythm of a fast-paced startup.

What's Firstbase.io

Firstbase, a YC-backed company, is building an all-in-one Company OS to help define how founders across the globe launch, manage, and grow their businesses.

More than thirty thousand founders from over 190 countries have used our incorporation product, Firstbase Start, to launch their startups. For many founders, firstbase.io has become what they type into their address bars when they consider incorporating a business.

We are backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.

Why you should join

Firstbase is much more than just incorporation. Our team is dedicated to building products & solving some of the startups' hardest problems, with particular focus on:

* Democratizing access to financial infrastructure

* Automating tasks every founder faces when running a business

* Making tools and resources more accessible to everyone, everywhere

* Building integrated solutions for founders and removing friction

* Delivering opportunities to traditionally overlooked founders and companies

* Democratizing access to knowledge

Join us on a mission to help more companies succeed!

Who are we looking for

We are looking for risk-takers with diverse experience who can provide fearless feedback.

You will have the following duties

* New Product Incubation:

* Collaborate with cross-functional teams to conceptualize and launch new product offerings.

* Conduct market research and analysis to validate product ideas.

* Define KPIs and success metrics for product pilots.

* Go-To-Market (GTM) Initiatives:

* Partner with marketing, sales, and product teams to develop GTM strategies for new and existing products.

* Monitor and optimize the performance of campaigns and launches.

* Data-Driven Projects:

* Lead data analysis to uncover insights that inform product and business decisions.

* Build dashboards and reports to track operational performance and identify areas of improvement.

* Operational Rhythm:

* Establish and maintain a regular cadence of business reviews, tracking progress against goals.

* Drive process improvements to increase efficiency and scalability across teams.

You should meet the following requirements

* Experience:

* 3-5 years of experience in startups, with a strong execution track record.

* Prior experience in a business operations, data analyst, or similar role.

* Skills:

* Deep familiarity with serving B2C customers, understanding their behaviors, needs, and preferences.

* Strong analytical skills with the ability to synthesize data into actionable recommendations.

* Effective communication in English and stakeholder management skills.

* Mindset:

* Entrepreneurial spirit and proactive problem solver.

* Passion for working at the intersection of strategy and execution.

* Comfortable in a fast-paced, dynamic environment where priorities can shift quickly.

What You'll Gain

* A front-row seat to the growth and evolution of a mission-driven company.

* The opportunity to lead high-impact projects and influence strategic decisions.

* A collaborative, remote-first culture that values innovation and initiative.

Some perks you might enjoy

* Competitive salary and equity: We lean on some of the best market data to ensure that we offer the most competitive compensation.

* Hybrid work environment: We work both remotely & from our offices in New York City - optimizing for collaboration while providing flexibility to team members.

* 21 days of PTO + birthday off: We offer flexibility to allow people to relax and recharge whenever they need it.

* Build your ideal work setup: We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.

* Health benefits: Firstbase offers health insurance reimbursements to both US and international employees.

* Learning and development: We provide a stipend together with resources to help people grow and develop in their careers.

* Amazing annual bonus: Every team at Firstbase has a bonus structure that usually accounts for 10% of OTE.

If you think you're unqualified or don't meet all the requirements for this role, we encourage you to still apply. We celebrate diverse candidates, adjacent experiences, and simply put, good people who want to build great things. If that's you, then we'd love to meet.