Business Operations Manager
: Job Details :

Nature and Variety of WorkCome join our team!Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving theCounty's residents with essential resources and services. Nestled justminutesaway from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal settingto live, work, and enjoy life.We are Prince George's Proud!The Prince George's County Government Department of Health seeks qualified applicants to fill aBusiness Operations Manager position, grade G29, within its Office of Administration/Fiscal Division.About the PositionThis position is responsible for directing professional staff in the areas of accounts payable and billing/accounts receivable within the Health Department. This position provides key management level administration of these functions. Work is governed by broad policy and procedure and incumbents in this role are expected to function with limited supervision. Incumbents must have demonstrated experience in managing complex accounting assignments which may include Epic, SAP software, and local government or healthcare business and accounting processes. The incumbent will work on developing polices, enhancing procedures, and improving efficiencies in these areas. Incumbent will also be held responsible for accurate and timely reporting and ensuring deadlines are met within the function areas. This position will identify fiscal risks, gaps, and other issues in processes and help find resolutions to improve overall performance, effectiveness, and efficiency where possible. Incumbent will be expected to coach, mentor, and develop staff as a member of the Office of Administration's leadership team.About the AgencyThe Prince George's County Health Department's (PGCHD) vision is that all Prince Georgians are their healthiest at every age and every stage. Their mission is to lead, engage, and empower our community to work collaboratively towards disease prevention, health equity, and total well-being. The PGCHD works to protect and support the public's health through numerous services that range from restaurant inspections and disease tracking to care coordination and health promotion. The department is composed of four divisions: Behavioral Health Services, Environmental Health and Disease Control, Family Health Services, and Health and Wellness, supported by the Office of Administration, Office of Human Resources and the Office of the Health Officer. The mandate of the department has been, and will remain, broad. This plan emphasizes improving core functions and operations, including protecting the public from health threats, implementing strategies to support healthy living, and maintaining a focus on vulnerable populations, while developing efficient internal processes to support these activities.Examples of Work* Evaluates staff performance, mentors and coaches staff to help them develop and reach professional goals* Leads cross training and succession planning opportunities to improve continuity of operations* Develops policies and procedures for business unit to improve operational efficiency* Liaisons with business units and program areas that provide patient care to improve communication and collaboration* Manages staff responsible for revenue cycle management, billing, and agency wide accounts payable processes.* Applies a continuous improvement approach to drive revenue cycle and accounts payable process improvements.* Develops performance metrics to track and measure continuous improvement initiatives.Qualifications* Master's Degree in Accounting, Finance, Quantitative Analyses, Public or Business Administration, Healthcare, Public Health or related field* Four (4) years of progressively responsible accounting work with at least two (2) years of supervisory experience* Two (2) years of responsible experience in public health or another healthcare related positionAn equivalent combination of education and experience may be considered.Preferred Qualifications:* Epic software training and/or certification* Building revenue cycle automation using Epic software* SAP software experience* SAP training and/or certification* Experience in insurance/provider credentialing* Experience managing a medical billing department* Lean six sigma training and/or certification* Change management or project management certificationEACH APPLICANT MUST INCLUDE INFORMATION WHICH CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.Additional InformationJob Location: 1701 McCormick Drive, Largo, MDConditions of Employment: Upon selection, the candidate must:* Meet all training and performance standards and demonstrate proficiency as required by the agency.* Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.* May be required to successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.* Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.ONLY ONLINE APPLICATIONS WILL BE ACCEPTEDEligibility to Work:Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-###-#### or visit their website at dhs.gov/E-Verify.INTERNAL APPLICANTS:If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.Prince George's County Government is an Equal Opportunity/Affirmative Action EmployerCommitted to Diversity and Inclusion in the Workplace