Kforce is one of the premier leaders in the staffing industry, where Great People = Great ResultsSM. For over 50 years we've thrived on building relationships and making a positive impact in the lives of those we touch. We believe in acting with integrity, doing the right thing and giving back to our communities. A professional staffing services firm, Kforce stands for KnowledgeForce®, describing our highly skilled professionals. Our flexible and direct hire staffing specialists engage over 23,000 highly skilled Technology and Finance & Accounting professionals annually, connecting them with more than 4,000 customers. Our national network of 60 offices, two national recruiting centers, and 2,000+ associates support our ability to meet the needs of customers of all sizes, including 70% of the Fortune 100. Join the Kforce family and we will support you with expert training, innovative tools, an amazing culture, and a team of Great People that will cheer you on your road to success! SUMMARY: Under general direction, is responsible for the planning, execution, cultivation, and monitoring of account acquisition and penetration of customers in designated segments. Regularly calls on current and prospective clients to obtain orders for Kforce services and to ensure customer satisfaction. Builds solid, profitable relationships with clients through the delivery of exceptional service characterized by mutual respect, understanding, and trust. ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Engage in client development activities. Activities include but are not limited to the following: sourcing, qualifying initial clients, identifying potential end users/decision makers, establishing contact relationships, completing company and department profiles, marketing candidates, identifying cross-selling opportunities, identifying national/third party/vendor on premise opportunities, scheduling and conducting new client visits.
- Develop value-driven presentations for delivery during the client visit.
- Call on prospective clients at client locations to obtain and/or close agreements for services.
- Call on existing clients to identify new hiring managers at client locations to obtain and/or close agreements for services.
- Conduct follow-up activities to ensure customer satisfaction.
- Conduct market research and qualifies/classifies target accounts within local geographies. Keep abreast of market dynamics and trends within specific market and region and forecasts client demands.
- Select and employ appropriate account development strategies/programs.
- Establish client expectations and effectively communicate to appropriate parties. Advise client on staffing solutions. Introduce Account Manager who will be assigned to service account after business relationship has been established.
- Facilitate development of professional service agreements (including negotiation of terms when necessary) between Kforce and clients.
- Coordinate with Account Manager once a job order need has been identified and obtained.
- Leverage current systems to track and maintain current and prospective clients.
- Determine and implement appropriate marketing techniques for market, industry, and region.
- Complete required reporting and paperwork on a timely basis.
- Actively promote Kforce services through participation in professional associations, trade shows, and other public relations opportunities.
- Develop and execute daily plan.
SUPERVISORY RESPONSIBILITIES: None required. KEY SUCCESS INDICATORS/ATTRIBUTES:
- Demonstrate strong commitment to exceptional service and leadership among peers.
- Demonstrate strong commitment to a team environment and a client focus.
- Demonstrate well-developed verbal and written communication skills.
- Possess excellent interpersonal skills and exhibit confidence interacting with others.
- Demonstrate strong problem-solving and negotiation skills.
- Proficient at handling difficult client negotiations with professionalism and respect.
- Possess the ability to influence and persuade to achieve desired outcomes.
- Possess sound judgment and reasoning abilities.
- Exhibit strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations; persist despite obstacles, setbacks, and competing influences.
- Develop and maintain relationships with key business partners by building personal credibility and solid trust.
- Ability to self-motivate and self-direct.
- Exhibit an entrepreneurial mindset and professional image.
- Possess strong time management and organizational skills.
- Display exceptional presentation skills.
- Proactively leverage ideas, insights, and relationships to generate new business for Kforce.
- Proven ability to engage prospective clients confidently; determine interests and motivators of key decision-makers.
- Maintain courteous, professional, and effective working relationships with employees at all levels of the organization.
- Commitment and adherence to Firm's Core Values.
EDUCATION AND/OR EXPERIENCE: Bachelor's degree and 3-5 years of related product/business experience within the staffing industry or equivalent combination of education and experience required. CERTIFICATES AND/OR LICENSES: None required. TRAVEL REQUIREMENTS:
- Client Outbound visits; at least 50%
- Must have reliable transportation which affords timely travel to client sites within assigned territory.
Kforce is an EEO/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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