Location: Norman,OK, USA
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SUMMARY The Business Process Optimization Specialist for the USDA Farm Loans Program leads efforts to improve business processes and operational efficiency. This remote role involves collaborating with stakeholders to analyze current processes and implement enhancements. Candidates should have experience in change management and business process reengineering, preferably within government or agricultural lending. Proficiency in process mapping tools and Lean Six Sigma methodologies is required, along with strong organizational skills. A USDA Public Trust Clearance is necessary, and experience in financial management is a plus. Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS Experience working in financial accounting, financial management services, or lending institutions is a plus. Experience in business process analysis and improvement, preferably within government programs or agricultural lending. Proficiency in process mapping and analysis tools (e.g. Visio, Lucidchart) and familiarity with process improvement methodologies (e.g. lean Six Sigma) Ability to adapt to changing priorities and work collaboratively in a dynamic, Agile environment. Must be able to obtain a USDA Public Trust Clearance for access to facilities, equipment and property. Experience working with USDA program or other federal government agencies preferred. Certification in Lean Six Sigma or Business Process Management (BPM) KEY DUTIES AND RESPONSIBILITIES Essential Duties and responsibilities include the following. Other duties may be assigned. Conducts discovery, document current state processes, and identify areas of significant opportunity in process optimization, automation and standardization. Collaborates with business stakeholders to align process improvements with organizational goals and priorities. Applies process improvement and reengineering methodologies and principles to conduct process modernization projects. Facilitates workshops to engage diverse groups of stakeholders to support the assigned Business Process Reengineering (BPR) efforts. Supports data analysis, crosswalks, and performance Return on Investment (ROI) analysis. Analyzes data and gather insights to identify pain points, inefficiencies, and areas for improvement. Provides strategic recommendations and actionable insights to optimize workflow efficiency and enhance service delivery. Identifies and shares best practices, lessons learned, and industry insights to build organizational capability. Shares knowledge and insights with team members to foster a culture of learning and collaboration. Demonstrates an understanding of technical problems and solutions as they relate to the current and future business environment. Designs tailored solutions and roadmaps to address identified challenges and opportunities. Develops and deliver executive level briefings and presentations for senior management. Develops Standard Operating Procedures to implement process improvement initiatives. Designs forms and create artifacts such as white papers, user guides, etc. to support evaluations. EDUCATION AND EXPERIENCE Bachelor's degree in business, finance, accounting, IT or related field and a minimum of three (3) years' relevant experience. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI). EOE including Disability/Vet CNI offers a comprehensive benefits package that includes: