Location: Grand Rapids,MI, USA
Our Technology team is looking for a Business Solutions Intern! This position will work closely with our Tech team and other key stakeholders to support the day-to-day operations, configuration, and maintenance of our TMS platform Revenova, a third-party Salesforce app. This internship provides an excellent opportunity to develop your skills in software administration, problem-solving, and business analysis while contributing to the success of our organization.The Ally Logistics team is committed to hustling each day, because #HUSTLE ( means something more here. Our mission as a company is To Move Freight, Better. This mission bleeds into everything we do, as we are continually on a quest for better - better service, better communication, better culture, better technology, better growth. Click here to learn more about what it's like to work at Ally Logistics. ( ATTRIBUTES FOR SUCCESS:HUMBLE: Confidence is key, but so is humility. Our #HUSTLE values ( say it all.HUNGRY: A healthy sense of competition is a necessity here. We're seeking individuals who are striving for both professional and financial success, and who are seeking any and all opportunities for growth.SMART: We're looking for individuals who are resourceful and organized problem-solvers, diving headfirst into problems rather than straying away from them.JOB DUTIES / RESPONSIBILITIES:Assist in the configuration, customization, and maintenance of TMS platformSupport users by troubleshooting and resolving system issuesAssist in documenting system processes and best practicesCollaborate with the Tech team to implement new features and enhancementsParticipate in testing and validation of new software implementations and updatesProvide support in training end-users on Salesforce functionality and best practicesADDITIONAL PERKS:Comprehensive training program to set you up for successOngoing professional development opportunitiesIn-office gym with strength equipment, cardio machines, and pelotonsFully-stocked beverage cooler and espresso machineVarious team activities and events throughout the yearQUALIFICATIONS:A successful candidate must possess the following traits/skills:Currently pursuing or recently graduated with a degree in Management Information Systems, Business Administration, Computer Science, or a related fieldBasic understanding of ERP ConfigurationStrong analytical and problem-solving skillsAttention to detail and ability to manage multiple tasksExperience with ExcelAbility to work both independently and as part of a teamAbility to work a minimum of 20 hours a weekWHAT YOU WILL GAIN:Hands-on experience with configuring and customizing ERPExperience with change management while implementing new automationsOpportunity to develop critical business and technical skillsExposure to practical uses of AI in the workforceExperience with data governance, reporting, and dashboardingVisibility on the intersection of MIS and real business processesFurther understanding of the business solutions processADDITIONAL INFO:This role is part-time (20-30 hours per week) and is compensated hourly.This is NOT a remote position.A cover letter is REQUIRED, even if it's brief. Tell us why you are a fit!Signing a non-compete agreement is NOT a pre-requisite for employment. However, we do require all employees to sign our standard non-solicit and confidentiality agreement.ACCOLADES & INDUSTRY AFFILIATIONS:One of the Inc. 5000 fastest-growing companies four years runningOne of West Michigan's Best and Brightest EmployersMember of Women in Transportation