Business Systems Analyst 1 (NY HELPS)
: Job Details :

Duties Description ESSENTIAL FUNCTIONS•Create / update documentation such as system / process business requirements, decisions, business rules, test scenarios / results, training plans, system changes, as well as the as-is and to-be states of systems / processes.•Identify system inefficiencies and create enhancement requests to improve existing systems.•Analyze root cause of system defects and other issues; propose improvement opportunities and / or logical solutions.•System development, enhancements, and defect resolution will require the development, execution, and tracking of test conditions designed by the candidate.•Develop training materials and procedure manuals for end users.•Advise all levels of staff on how to gain access to Empire, SharePoint, financial institutions, network folders, databases, and other internal network data.•Troubleshoot access-related issues which cannot be resolved by ITS teams who provision access for employees.•Creation / modification of Empire tabsets, worklists, worklist configurations, Lightweight Directory Access Protocol (LDAP) / Active Directory groups, Mainframe Resource Access Control Facility (RACF) groups, Mainframe Organizational structure.•Use Cognos, SAS, Advanced Query Tool, SPSS Modeler and other software to query and analyze data to produce reports for business areas including Division Managers and Department Executives which present the data clearly and summarize findings. A strong proficiency in Microsoft Excel preferred.•Assist enterprise-wide staff by executing the migration of Empire menu, tabset, and configuration code with program areas and Information Technology Services Staff.•Identify, evaluate, and resolve or escalate business area issues in a timely manner - offer potential resolutions where possible.•Communicate verbally and in writing; in a clear, concise, and professional manner, with all levels of staff throughout the Department and other agencies, internal and external customers and with third party vendors.•Demonstrate initiative, self-motivation, a strong work ethic, a commitment to the success of assignments, and the ability to work well in a team environment as well as independently.•Perform with the highest level of integrity, acting within the Department's Code of Conduct; state ethics laws; and Department policies.•Adhere to the department's time and attendance rules and regulations. Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.NON-COMPETITIVE MINIMUM QUALIFICATIONS:Business Systems Analyst Trainee 1: Bachelor's or higher degree.Business Systems Analyst Trainee 2: A bachelor's degree and one year of professional business analysis experience, which includes: eliciting requirements as the foundation for the solution to the organization's business needs; identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements; describing in a written document what the system, process, or product service must do in order to satisfy the established business requirements; validating requirements throughout the product/system development life cycle (SDLC); and developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.a Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.Business Systems Analyst 1-Journey level:A bachelor's degree or higher and two years of professional business analysis experience where your primary duty was performing three of the five following activities:? Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, surveys/questionnaires, JAD Sessions).? Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements (e.g., Data Flow Diagram, Business Process Model, Root Cause Analysis, Fish Bone Diagram, Context Diagram, Business Process Flows, or Fit-Gap Analysis).? Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle (e.g., Business Case, Use Case, Business Requirements Document [BRD], Fit-Gap Analysis, Impact and Feasibility Analysis, Change Management Analysis).? Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals.? Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans/scenarios and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, and/or communicating with stakeholders.The following activities are not considered qualifying experience:? Conducting or overseeing operational audits or audits of internal controls to develop audit reports and make recommendations to management regarding policies, practices, procedures and resources - Responsibility limited to forms design and changes to forms.? Business related operational responsibilities, including serving internal and external customers, using a business system in the performance of daily operational duties, managing staff with business responsibilities, etc.? Information technology-related responsibilities such as hardware installation, network configuration, software administration and programming.? Development of instructional materials and classroom training.? Help desk duties including troubleshooting, resolving user issues, and providing customer service.Advanced placement to the trainee 2 or journey level may be possible depending on education and experience. Candidates appointed at the Trainee 1 level will need to successfully complete a two-year traineeship before advancing to the Business Systems Analyst 1, SG-18 level.Competitive Minimum Qualifications:The selected candidate must be eligible for transfer; via the 55-b/c program; or reachable on the appropriate exam for this title in accordance with the provisions of Civil Service Law, Rules, and Regulations. This position may be filled as a two-year traineeship.Additional Comments New York State is an equal opportunity employer. It's the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception. Some positions may require additional credentials or a background check to verify your identity.Name Portia Venson Telephone 518-###-#### Fax Email Address ...@tax.ny.gov AddressStreet W.A. Harriman Campus City Albany State NY Zip Code 12227 Notes on Applying Qualified Candidates should submit a cover letter stating how they qualify with their resume to the email address above. If qualified by the non-competitive minimum qualifications, please include unofficial transcripts showing proof of bachelor's degree.Transcripts should include your name, the name of college/university, and the degree with confer date.Qualified candidates should copy the below web address into your browser to complete the online application for the Department of Tax and Finance. Within the application you will attach your resume, cover letter and transcripts. *You may be contacted to provide your full Social Security Number for verification.