Description Laserfiche is seeking a highly skilled Business Systems Director to lead the design, implementation and ongoing system management for global finance system solutions. The Director will play a crucial role in ensuring our systems are efficient, scalable, and aligned to meet our business objectives. They will evaluate current finance and sales processes and systems through ongoing gap analyses to identify system needs and areas of improvement. The Director will manage a team of Business Analysts, developing strategies and metrics to analyze financial trends, suggesting new business systems and strategic process improvements. They will work closely with the CFO, Director of Billing, Director of Credit, Controller, and Director of Pricing and Packaging to develop system solutions on reporting and analytics from internal systems, including Order Management System (OMS), Zuora, internal Forms processes, and Concur, among other financial systems. They will also partner with Finance Leadership and ITS to procure and implement a variety of software solutions for resource planning, quotes and proposals, commissions, and other identified solutions as the Company and Finance department evolves to streamline the business. They will learn internal Laserfiche systems and will work closely with all finance system users to gather insights and understanding about the use of the systems internally and externally, and recommend systemic changes to improve business results, data collection and user experience. The Business Systems Director will own the finance system's procedural manual, partnering with the Learning & Development Department to provide system training for all users. Location:
- Three days per week from office - Long Beach, CA
- Work from home on Mondays and Fridays
- Must be available for occasional after-hours work, as needed to support global offices
About Role - Essential Functions
- Assess existing Finance systems including, OMS, Zuora, POMS, Laserfiche Forms, Concur, QuickBooks, and their respective platform integrations with other systems, reducing manual transactions (such as Salesforce, Harvest, etc)
- Manage budget effectively while designing overall financial system architecture to provide simple and efficient financial software solutions for the global organization
- Lead and support Business Analyst team to develop reports and analyze financial data sets from existing systems to assist with strategy development around financial performance, sales retention and profit margin, commission, and budget to actual performance
- Collaborate with various teams using Finance systems to conduct thorough requirements gathering of user demands and business needs to suggest system purchases or modifications, as needed
- Collaborate with Software Development and Business Transition teams to request and suggest system improvements to optimize system operations and data results
- Own the finance systems for the Finance Department and serve as the contact for any finance system, either internal or external
- Develop, maintain and improve existing business processes for Finance, and identify process gaps to provide suggestions for system improvements or new system purchases
- Lead Business Analysts to update or develop procedural manual(s) for all Finance systems and partner with L&D to provide training to all system users
- Partner closely with the Director of Billing, Controller and CFO on procuring and implementing commission software, quoting software and conduct a gap analysis on all existing Finance systems
- Develop reporting and analyze data sets from all newly procured and implemented software (ie commission, quote fulfillment data, etc)
- Gain knowledge and system fluency with existing systems to create, modify, and maintain Laserfiche Finance forms and other systems (to include POMS and OMS/Zuora integrated forms)
About You - Essential Qualifications
- Bachelor's Degree required in finance, business management, or computer science or engineering (with finance system experience)
- 5-10 years of finance system management, finance team management, or relevant work experience
- Direct experience with finance system procurement, development, implementation and maintenance
- Basic knowledge and understanding of accounting systems and financial principles
- Proven business acumen to facilitate Company discussions surrounding finance system requests; ability to align system maintenance and suggestions with business needs and finance and sales strategies
- Ability to maintain confidentiality and exercise a high level of discretion
- Exceptional written and verbal communication skills - able to work effectively across all departments and with global partners
- Keen sense of urgency with ability to juggle multiple projects; ability to treat system requirements/improvements with appropriate sense of urgency
- Proficient in Microsoft Excel, Word, QB, and knowledge of Salesforce
- Great attitude; team player
- Analytical, proactive, solution-oriented, self-motivated with ability to exercise sound judgement in prioritizing tasks and making business decisions
- Project Management certification or previous project management experience preferred
- Experience in software-as-a-service preferred
The salary range varies, and pay is based on several factors including but not limited to education, certifications (if applicable), candidate's geographic region, job-related knowledge, skills, and years of experience amongst other factors.
- Range: $175,000 - $220,000 per year
Perks & Benefits at a Glance
- Generous time off:
- 15 Days of Vacation
- 3 Floating Holidays
- 2 Paid Volunteer Days
- 9 Paid Holidays
- Hybrid Work Environment
- Free Parking: covered and EV charging stations
- Various 401 (k) Investment Options and Generous Company Match
- HMO and PPO Medical Care Options (Employees are fully covered under HMO)
Applicants must be authorized to work for Laserfiche in the United States on a full-time basis without the need for employer sponsorship. We are unable to sponsor new employment visas, or take over sponsorship of existing employment visas, at this time. About Us Laserfiche is the leading global provider of intelligent content management and business process automation. The Laserfiche® platform enables organizations in more than 80 countries to transform into digital businesses. Customers in every industry-including government, education, financial services, and manufacturing-use Laserfiche® to boost productivity, scale their business and deliver digital-first customer experiences. Our employees in offices around the world are committed to the company's vision of empowering customers and inspiring people to reimagine how technology can transform lives. Learn more about our team here. Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions - such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination - without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law. Laserfiche provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Talent Acquisition at or 562-###-####. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. #LI Hybrid